Three reasons you should Recharge via My Optus App

by Online Community Manager ‎2017-03-28 10:32 AM
Posted by (Online Community Manager)
28th Mar 2017, 10:32am

Recharge banner.jpg


My Optus app is one of the quickest and simplest ways to recharge your Prepaid mobile and we’re here to tell you three reasons why:


  1. You can easily pay via credit or debit card anytime, anywhere

Instead of walking to the shops or buying a voucher to recharge your Prepaid mobile, you can quickly and securely pay via credit or debit card on My Optus app. All you need to do is pop your card details in and hit the recharge button. Paying via the app is a great way to recharge because you can do it on the go, anytime, anywhere.


  1. You can store your card details to make recharging even easier

There’s no need to repeatedly type in your card number because you can safely and securely store your credit or debit card details in My Optus app to make it even simpler next time you need to recharge.



  1. You can instantly check your balance and track your usage


With My Optus app you can instantly check your balance and track your usage. You’ll also be able to see which apps and websites use the most data, see a breakdown of your mobile activity over the past 90 days and track how much data you use each day.


Ts & Cs


For full Terms and Conditions, head to:


by New Contributor spring_chook
‎2017-03-30 09:47 AM

Hmm, only one of those is a reason to recharge using the app. I know people like lists, but please make the list match the title.

by Frequent Visitor Tezza12
‎2017-04-13 06:16 PM

My Optus will not let me recharge my prepaid account


by Moderator Shauna
‎2017-04-18 11:35 AM

@Tezza12 - Are you receiving any error messages?

by Frequent Visitor Tezza12
‎2017-04-18 12:17 PM

No...just won't let me....there seems no way I can do it if I follow the instructions in the app.

by Moderator Shauna
‎2017-04-18 12:26 PM

Okay, what version of the app do you have downloaded? 

by Frequent Visitor Tezza12
‎2017-04-18 12:30 PM

My optus 1.20

by Frequent Visitor Tezza12
‎2017-04-18 12:36 PM do I find out that?


by Frequent Visitor Tezza12
‎2017-04-18 12:40 PM

Have tried downloading 4.5....... but 85 sends a confirmation to the phone.

the phone is 264 km away in Kimba, as I bought it for my mum.She is blind, so could not tell me the number if she wanted to.


i just want to set up a direct debit from her bank account to pay every 28 days.


the app will only allow me to use bank card, which would be illegal for me to do.


surely there must be a way to use direct debit.

by Moderator Toomey
‎2017-04-18 03:46 PM

You may need to use a different method to set up auto-recharge for your mum. Direct debit can only be used for post paid accounts. Check out this guide for the full details. 

by Frequent Visitor Tezza12
‎2017-04-18 05:04 PM

Given that it is illegal for me to use my mothers credit card, can you suggest another way of paying the prepaid by auto recharge?