Three reasons you should Recharge via My Optus App

by Online Community Manager ‎2017-03-28 10:32 AM
Posted by (Online Community Manager)
28th Mar 2017, 10:32am

Recharge banner.jpg


My Optus app is one of the quickest and simplest ways to recharge your Prepaid mobile and we’re here to tell you three reasons why:


  1. You can easily pay via credit or debit card anytime, anywhere

Instead of walking to the shops or buying a voucher to recharge your Prepaid mobile, you can quickly and securely pay via credit or debit card on My Optus app. All you need to do is pop your card details in and hit the recharge button. Paying via the app is a great way to recharge because you can do it on the go, anytime, anywhere.


  1. You can store your card details to make recharging even easier

There’s no need to repeatedly type in your card number because you can safely and securely store your credit or debit card details in My Optus app to make it even simpler next time you need to recharge.



  1. You can instantly check your balance and track your usage


With My Optus app you can instantly check your balance and track your usage. You’ll also be able to see which apps and websites use the most data, see a breakdown of your mobile activity over the past 90 days and track how much data you use each day.


Ts & Cs


For full Terms and Conditions, head to:


by Frequent Visitor Tezza12
‎2017-04-18 05:05 PM

And, the website says that internet banking it the preferred way it should be done.

by Frequent Visitor Tezza12
‎2017-04-18 05:08 PM

Quote from webpage


"Recharge through Internet Banking is a new, easy and secure way to buy Optus Prepaid recharges online. It lets you access your bank account directly from the Optus recharge home page so you can pay with your money. "



by Moderator Toomey
‎2017-04-18 06:08 PM

Internet bank transfers can be done online 24/7, but to set up an auto-recharge, you would need to use a debit or credit card.


It is not illegal for you to assist your mother in setting up an auto-recharge with her card, I helped my mother do the same thing not long ago. You can also set up an auto-recharge using a card in your own name with your mothers permission. Another option would be to complete a change of ownership to put the service in your name if you're going to be the one managing it. Your mother can also set up a 4 digit PIN to allow third party access. Let me know if you have any questions. 

by Frequent Visitor Tezza12
‎2017-04-18 07:29 PM

That's the point....she wants to manage it.


even your website asks me to certify that I am the owner of the card being used to recharge, and it is illegal to use another persons card. Eg you cannot use your partners card (even if you know the pin) legally.



my mother is incapable of setting it up, and lives a long way away.


I was just hoping that some helpful information, or some help to establish this might be forthcoming.



by Moderator Toomey
‎2017-04-18 08:28 PM

It's a tricky situation, your mother needs someone to help her set up auto recharge as she can't complete it herself. If you don't feel comfortable doing it for her, then she will need to get in touch with us directly either over the phone, or by visiting a store. I'm really sorry there isn't a simpler solution I can offer.

by Frequent Visitor Tezza12
‎2017-04-18 09:30 PM

Sadly Optus don't have stores outside the metro area.


its 500 km away for her.'s hopeless isn't it.