We’re giving the My Optus app a whole new look and improving some functions while we’re at it. You’ll notice the changes as soon as you open the updated app. The home screen has a completely new feel with new options at the bottom of the screen for you to track your data usage, pay bills or recharge, and take advantage of Optus Perks. You will also notice improved navigation throughout the app as well as things like new fonts and layouts to coincide with our refreshed brand.
We’ve also made changes to the way our data usage screen looks and works to make things even easier for our customers.
From our 4.19 update you'll be able to edit and update your personal details and billing information on the App.
For Postpaid customers, the data usage meter will show you how much data you have used over your included allowance along with a message under the usage meter to let you know exactly how much data is left. If you’ve exceeded your limit and had an extra 1GB added for $10, there will also be a message to indicate this has happened along with more information being available when clicking within the round usage meter.
Here’s some examples of how the usage meter works & how it looks on the new My Optus app with one of our plans.
For those of you who data pool, you’ll have the ability to see a combined total of how much data is available within the data pool along with how much has been used. If you select the Usage Details option at the bottom, you’ll be provided with information on which mobile service number has used what amount of data (as long as you’re logged in).
In update 4.19 you're now able to use the My Optus App for updating your personal details and information. You can now edit your:
- Login email address - Contact email address - Street address - Contact phone number
Once you've submitted a change to your detials it will be sent across to be verified and you'll be updated once the change goes through. Prepaid:
For Prepaid customers, your data usage meter will show you the amount of data you have left from your last recharge. For instance, if you are on the Prepaid Ultimate plan and you have been using your data allowance for the recharge period, it will show how much data you have left and how many days you have remaining to use your data. Please note that the usage meter will change depending on what Prepaid plan you’re on. For example, our current My Prepaid Long Expiry plan doesn’t come with included data but instead is charged at 5c per MB and as such, the usage meter will reflect your ‘My Credit’ amount left and the days remaining before expiry. For the My Prepaid Daily Plus plan, the usage meter will show the amount of data left for that day. Here’s what it’ll look like for some of our common plans.
AutoRecharge makes it easy to stay on top of your plan. Just set up the amount and how often you’d like to recharge. The first recharge will happen immediately as part of the set up process, so you may want to set up your AutoRecharge close to the expiry date of your current recharge.
Auto-Recharge appears in the sub menu of Recharge.
We’ve also added the ability for users to download the PDF copy of their bill directly through the My Optus app. This will make it even easier to review and pay your bill on the go.
If you aren’t already taking advantage of the My Optus app and want to, make sure you download it from the App Store for iOS devices or the Google Play Store for Android devices.
If you have any feedback on the My Optus app or suggestions on what you’d like added, please comment below.