We’ve made some exciting changes to the My Optus App, including the addition of Data Insights which allow you to see a breakdown of your mobile data usage. Read on to find out what else is new.
To help you manage and control your data usage, we’ve introduced Data Insights to the My Optus App.
Data Insights are pulled from our network and display your monthly data usage. They can show you how much data you’ve used on your Postpaid or Prepaid plan and give you a break-down of the amount of data consumed by the apps and browsers you use regularly.
To turn Data Insights on, head to ‘Balance’ on the My Optus App and then click the ‘Insights’ button that you’ll find under the ‘Data’ heading. You can also activate Data Insights via ‘Settings’ too.
If you’re a Postpaid mobile customer, you can view Data Insights for your current billing period, as well as your previous two billing periods.
If you’re a Prepaid mobile customer, you can view Data Insights for either the last 30 days or 31-60 ago.
It’s worth noting that you’ll only be able to see Data Insights for the SIM that’s in your phone. You won’t be able to see Data Insights for data sharing services or other services on your bill.
We think Data Insights are an easy way to keep track of and control how much data you’re using but we understand that some customers might not want to share this information. For privacy reasons, you can opt-in and out of Data Insights at any time. To do this, head to the ‘Settings’ screen on the My Optus App. If you'd like to see more information on Data Insights, just click here.
Push Notification Data Alerts
Thanks to our latest app update, you can now receive billing alert notifications via the My Optus App instead. To do this, head to the ‘Settings’ screen and select ‘PUSH’ under the Service Messaging option.
To help you keep your information secure, you’re now able to add a 4 digit PIN Lock to the My Optus App. This is an optional feature so if you want to set it up, just head to the ‘Settings’ screen in the My Optus App and follow the instructions.
Don’t forget:You can also pay your Postpaid bill or recharge your Prepaid account via the My Optus App.
Don’t miss out on the top rewards available to Optus customers – just turn on ‘Yes Messaging’ push notifications from My Optus App to discover all our latest offers.
If you have any questions about any of our updates, just ask them below and we’ll answer them as soon as we can.