We’ve had some questions from our customers relating to Premier League games that are shown on demand so we’ve pulled together some FAQ’s to help.
On-demand Premier League matches will remain on the Optus Sport platform right up until the start of the next round of fixtures. You will need a Premium Optus Sport subscription to view all available on-demand matches.
We are permitted to show up to 29 Premier League matches per club per season on-demand. The selected matches will be available to watch until the next round of matches begin. We'll let you know here which matches will be available to watch on-demand on the Optus Sport platform.
If you arrive after match coverage has begun but before the full time whistle, don’t worry, you will be given the option to Join Live or Play From Start. For those matches per team that are not available on-demand be aware that once full time is reached you will not be able to re-join the stream if you are behind in the action.
If you're worried about missing a match that will not be shown on-demand, remember that if you have a Mighty or Generation 2 Fetch set top box, you'll be able to record the match so you can watch it whenever you want.
The Fetch on-demand feature will allow you to view matches approximately 2 hours after the live match has ended; this feature is available on all versions of Fetch set top boxes.
How does your broadcast agreement affect which games are available on demand?
Our broadcast agreement with the Premier League allows us to provide up to 29 games on demand per club per season which means that we can’t make every game available on demand every week. What’s also important to remember is the 29 games per team counts whether they’re the home or away team. For example, we made the Everton vs Crystal Palace game available on demand after round 7 which counts as one game for Everton and one for Crystal Palace (it’s not just one for Everton). This means that we need to carefully plan throughout the season to ensure we evenly distribute which teams are shown on demand and when.
How many games per round will you make available on demand?
On average we’ll make 7 to 8 games available on demand per round (each round has 10 games).
How do I know which games will be available on demand so I can plan for it?
From the Optus Sport site, select watch > upcoming and you’ll be presented with the upcoming matches for the current/next round. On most matches you’ll notice an “Available On Demand” banner. Those with the banner will be available shortly after the live match has finished and those without won’t be available on demand.
On the Optus Sport App you can follow similar instructions. Simply select the “view more” option at the bottom of the Live & Upcoming section on the home page to see the same information.
What if I miss a live match that won’t be available on demand?
Those matches that aren’t available on demand will be given priority to be replayed on the Optus Sport 1 channel throughout the following week with each of these matches being shown at least twice on replay.
An Electronic Program Guide (EPG) is available on our Yes TV by Fetch boxes and we post the Premier League schedule including replay times for those not available on demand in our blog every round.
Can I record live matches to watch later?
If you’re using Yes TV by Fetch (a Gen 2 or Mighty box), then yes you can. If you’re using the Yes TV by Fetch mini, the Optus Sport app or any other method to view the Premier League then you will not be able to record matches.
On the Gen 2 and Mighty boxes, the best way to make sure you never miss your team’s game is to set up team/ series tags. To do this go to TV > Optus Sport > Teams > select your team > set team/series tag > choose a timeframe to record before and after the broadcast begins (10-15 mins should be fine) and confirm. As long as your STB is turned on and connected to the Internet it’ll record each game live.
How long will on demand matches be available for?
On Demand matches will typically be made available within hours of the final whistle being blown until the start of the next round of fixtures.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.