Searching...

Optus Sport In-App support

by Online Community Manager ‎2018-05-09 05:46 PM
Posted by (Online Community Manager)
9th May 2018, 5:46pm
Optus

Support for Optus Sport has gone live! You’re now able to log a fault within the OS App and desktop browser for help and support.

To submit a ticket for your request please visit the steps below:

Mobile/Tablet

1. Log into Optus Sport App on your device

2. Click on Help & Support Tab located once you open the dropdown

 
In app support 1.jpg

3. Click Submit a bug or Issue

 

in app support 2.jpg

4. Enter the bug or issue that you're experiencing into the blank fields


in app support 3.jpg

 

 5. Click Submit, once submitted you’ll be able to track your fault by heading back to step 3 and clicking View Active Issues.

in app support 4.png

Desktop

1. Log into Optus Sport at sport.optus.com.au

2. Click on Help & Support Tab at the bottom left of the window

In app support 5.png

3.  Click Log a case

in app support 6.png

4. Fill in the boxes with the bug or issue your experiencing in the blank field

in app support 7.png

5. Click Submit, once submitted you’ll be able to track your fault by heading to the top right hand side of the homepage with the bell icon

in app support 8.png



If you have any further questions around the In-App support please comment below.

Author Spotlight
3 Kudos
4 Kudos
10 Kudos