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New Community Feature – Badges!

Posted by (Forums Community Manager)
13th Aug 2015, 10:26am
MattJ

badge_banner1.png

Drum roll please! We’re so excited to announce our brand new community feature- badges! Badges will be awarded to our finest community members recognising their contributions and sometimes just for being totally awesome.  When you earn a new badge, we’ll let you know via a notification, just as you would when you get a private message or reply and things like that (except for badges you’ve already earned).

 

Over time we’ll continue to add more badges for you to earn,  so if you think you’ve got them all – you might like to know we’ve got some great stuff in store for you down the track!.

 

If you want to view which badges you've received so far simply take a look at your community profile by clicking on your username in the top right hand corner (you'll need to be on the homepage for this).

 

How many badges have you got so far? What are your thoughts?

Comments
Bubba
by Valued Contributor
‎2015-08-13 11:10 AM

Wooooo -- they look awesome Matt!

MattJ
by Forums Community Manager
‎2015-08-13 12:09 PM

 An impressive haul of 17 badges already there @Bubba! We're going to have to get cracking on the next release to make sure you don't run out!

caaf
by Crowd Champion caaf
‎2015-08-13 03:08 PM

More badges than a bades factory

 

Badges.jpg

MiCCAS
by Crowd Champion MiCCAS
‎2015-08-13 09:54 PM

Loving all of the improvements made to the site recently - nice work team!! Now to collect more badges.... Smiley Happy

jabbajaws77
by Regular Contributor
‎2015-08-14 01:54 PM

We wants it, we needs it. Must have the precious!

 

Looking great guys! nice work Smiley Tongue

 

Jabbajaws77

Shae
by Trusted Contributor
‎2015-08-14 02:17 PM

More badges than me jabbajaws77, maybe start a conversation on a subject you're passionate about to get that sweet, sweet Ice Breaker badge!

W33ALS
by New Contributor W33ALS
‎2015-08-23 02:13 PM

I would rather I could get the problems sorted than get a badge

budgie102
by Occasional Contributor budgie102
‎2015-08-25 04:55 PM

Thank you for my new badge send me more please joke,,, but i, m very happy with my optus service best over all tried telstra 4 18 years but i cant say how disapoited with that internet service provider, i, mean every word

 

Raz
by RetiredModerator Raz
‎2015-08-25 06:21 PM

Keep on being an awesome member of the community and we'll keep giving you badges budgie! I'm glad you're super happy with your service, that's what we love to hear!

billber
by Frequent Visitor billber
‎2015-08-25 06:30 PM

Looks good will come back for another look.

budgie102
by Occasional Contributor budgie102
‎2015-08-26 04:07 PM

Hay Bubba can  you  tell me your secret on  getting all them badges ill keep your secret?

 

RICHNET
by New Contributor RICHNET
‎2015-10-15 08:08 PM

I like the badges Idea makes it fun!

RICHNET
by New Contributor RICHNET
‎2015-10-15 08:10 PM

If you could invent another badge what would you call it, what would it look like and what reward would be attached, be creative im interested in what people can come up with.

marion2
by New Contributor marion2
‎2015-12-01 10:48 PM

Forget the badges. I would rather have reliable coverage and effective support.

 

Nghi
by RetiredModerator Nghi
‎2015-12-02 08:25 AM

Doesn't sound too good marion2 Smiley Sad Have you spoken to our tech support team to get that investigated on 131344?

Memihir
by Occasional Contributor Memihir
‎2016-01-13 01:07 PM

Only getting badges for the comments i post, no real response from any Optus team member.

Esther
by RetiredModerator Esther
‎2016-01-14 08:00 AM

I've responded to your own post Memihir

Keithb
by Occasional Contributor Keithb
‎2016-02-03 11:41 AM

Keep your badges.  Pathetic.  Fix my problems...maybe even be so polite to call back...or somehow make me not wait on hold for over an hour before cutting out....and I will give you a badge!

 

Seriously pathetic by Optus.  I can't believe there is a company out there that thinks giving out internet badges is useful.

Gen_R
by RetiredModerator Gen_R
‎2016-02-04 02:17 PM

Hi Keithb - we can't look at your account or contacting you using your MOC log in details. Please chat with us here so we can take a look. 

 

Keithb
by Occasional Contributor Keithb
‎2016-02-04 02:47 PM

Hi Gen_R.  thanks for your message.  I clicked on the "here" link to get a live chat.  Once again, I got this message "We're sorry but our chat team are all busy at the moment."

However I did just get through to Optus after 70 minute wait, so working on the problem

Gen_R
by RetiredModerator Gen_R
‎2016-02-04 02:49 PM

Ah okay. Glad to hear it.

philburnham
by Occasional Visitor philburnham
‎2016-03-11 04:26 PM

Dump the badges and give us helpful and reliable service,  please!

Dave
by RetiredModerator Dave
‎2016-03-23 03:51 PM

Can't see that you've posted in any other threads philburnham.

 

Suggest creating a thread with your experience/what you need a hand with so the community can help.

WestAussieGlen
by Member WestAussieGlen
‎2016-03-31 10:50 PM

I have just been awarded a badge for having five posts on the cancelling HomeZone page. All of which were very negative about Optus, what a joke.

Outbackgirl
by New Contributor Outbackgirl
‎2016-07-24 12:04 PM

As a new member, love the concept and hope to acculumate loads!

mryole
by Occasional Contributor mryole
‎2016-07-27 10:55 PM

Please stop sending me messages about stupid badges. I don't want them, I just want my problems solved.

Sinky
by Occasional Visitor Sinky
‎2016-09-07 06:43 PM

Screw the badges, concentrate on fixing your service without ripping customers off

Alex_H
by RetiredModerator Alex_H
‎2016-09-08 05:52 PM

Hey @Sinky - Sorry you feel that way Smiley Sad What's going on with your service? Alex

spudd57
by Occasional Contributor spudd57
‎2016-10-19 02:15 PM

Keep your badges; after experiencing the worst customer experience with optus after 27 years ... and being insulted for the last time... I am now preparing to go else where... going where the is better service and integrity... good bye

Derick888
by Member Derick888
‎2016-12-07 11:58 PM

Drum roll please! We’re so excited to announce our brand new community feature- badges! Badges will be awarded to our finest community members recognising their contributions and sometimes just for being totally awesome.  When you earn a new badge, we’ll let you know via a notification, just as you would when you get a private message or reply and things like that (except for badges you’ve already earned).

 

Over time we’ll continue to add more badges for you to earn,  so if you think you’ve got them all – you might like to know we’ve got some great stuff in store for you down the track!.

 

If you want to view which badges you've received so far simply take a look at your community profile by clicking on your username in the top right hand corner (you'll need to be on the homepage for this).

 

How many badges have you got so far? What are your thoughts?

 

WestAussieGlen
by Member WestAussieGlen
‎2016-12-08 01:39 AM

Re the comment by Derick888 at 11:58 on 6th Dec. Either it is totally tongue in cheek or he works for Optus.

If he works for Optus he should be sacked. Has he actually read any commnets in this thread? He gave me a Kudos for my early comment where I say the whole thing is a joke.

Optus please remove me from this rediculous blog or whatever it is called and go and do some thing useful like figure our why some of my sms's take 24 hrs to reach me. 

Gmillsy
by New Contributor Gmillsy
‎2016-12-17 03:31 PM
Do we get physical badges in the mail to wear around with pride? Smiley Tongue
Shauna
by Moderator Shauna
‎2016-12-18 05:07 AM

@Gmillsy - Would be cool if we did Smiley Tongue 

Naadje1406
by New Contributor Naadje1406
‎2017-02-01 07:45 AM

Nice all these badges, but I'd rather have the help desk reply to and fix ongoing issues that are being reported! For example in this super long thread 

"Cable wifi dropouts on Apple MBP 15"

 

thx. 

Shae
by Trusted Contributor
‎2017-02-03 05:06 AM

Hey Naadje1406, I can see Marie has responded to your post in the thread. If you can get back to us there, we'll do our best to help out.

nh2
by Occasional Contributor nh2
‎2017-02-04 05:52 PM

Love them or hate them I have to say that my post on "Yes Crowd" brought a very satisfactory conclusion to my problem in a quite acceptable time frame.

Esther
by RetiredModerator Esther
‎2017-02-07 10:37 AM

Glad to hear they were able to have your query sorted out nh2 & thanks so much for taking the time to share with us Smiley Happy Hope you have a great day ahead!

ultrakazuki
by Occasional Visitor ultrakazuki
‎2017-03-10 05:28 AM

I live in Japan. I want to cancel my plan. How do I do?

Mike-N
by RetiredModerator Mike-N
‎2017-03-11 11:04 AM

Hey @ultrakazuki. If you send us a private message with your phone/ account number, full name and date of birth, we'll happily assist with your cancellation Smiley Happy 

MikeHunt
by New Contributor MikeHunt
‎2017-08-17 06:35 PM

If Optus don't resolve my issue (not receiving billing notification via email) any time soon, you can take your badge and stick it where it fits!!! 

Mizan
by New Contributor Mizan
‎2017-08-30 09:22 PM

Very very frustrated with the service of Optus in the first day. So poor customer care. I have spent 4 hours talking to different people in the customer care but none could solve the problem and still my SIM card is not activated. 

Sueydoz
by Occasional Visitor Sueydoz
‎2017-12-08 11:25 PM

earning badges without feeling the stress ! loads of fun!

vandeinsen
by New Contributor vandeinsen
‎2018-05-31 09:20 PM

My order say "open" and "negotiation" does this mean I have been approved,what is the back end sales team?

GuyCS
by Moderator GuyCS
‎2018-06-01 12:52 AM

Hey @vandeinsen - if you're having issues with an order, it'll be best to get in touch with our Sales Support team (back-end sales).

 

We'd recommend sending a message to our Live Chat team via the My Optus App or via this link → http://www.optus.com.au/shop/notices/service-chat for immediate assistance. Please select "Track Your Order" to be put through to the correct team.

KeyboardWarrior
by New Contributor KeyboardWarrior
‎2018-07-19 10:09 AM

Hi guise,

 

Where do we get to sees these badgas list?

I liek badgas.

Dan_C
by Moderator Dan_C
‎2018-07-19 07:04 PM

If you head to your profile section, you can check out all the badges you've collected! 

 

You'll also be able to see all the other badges up for grabs.

crankycustomer
by New Contributor crankycustomer
‎2018-09-01 06:35 PM

Fix my problem.Oh great a badge.

Stop treating us like children.

What? Another prize for participating.

Grow up optus.