We’ve made some improvements to the My Optus App and as a result of our update, older versions of the app will no longer be supported on Android devices. Android users currently running older versions of the app (versions 4.1.2 and below) will need to upgrade to the newest versions (4.1.3 or 4.2) for the latest improvements to come into effect.
How to update the My Optus App on your Android device
When you next open up the My Optus App you’ll see a pop-up message displayed on the screen with a button that says “UPDATE” or “UPGRADE” depending on the version you are currently running. Tap on the “UPDATE” or “UPGRADE” button and you’ll be taken to the Google Play Store where the latest version of the My Optus App is ready to be installed on your device.
What you’ll see if you’re currently running V 4.1 and below of the My Optus App:
What you’ll see if you’re currently running V 4.1 and above of the My Optus App:
If you have any questions, ask them below and we'll get back to you as soon as possible.