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Kara explains how to recharge your Prepaid service

Online Community Manager
Online Community Manager
1 2 1,577

Kara explains how to recharge your Prepaid service.

You can read more about it here

New Member
New Member

Hi, i have forgotten to recharge my prepaid service as Iwm still at overseas.

Do i lost the number? Can i still recharge?

My optus number is *hidden*. 

Please number back as that was the number to correspondance with centrelink and other government body.  I can be contacted through email at hidden

Thank you



Online Community Manager
Online Community Manager

Hi Tina,

Just a heads up as per the red advisory message on the right when you posted your question that we don't have access to or visibility of customer accounts here on our public forum.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter  with the details for further assistance mentioning you’re unable to use the My Optus app.

We have hidden your personal information on our online public forum. We take your privacy very seriously. If you have any questions about this, please feel free to refer to the Community Guidelines. Thank you!