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Introducing the Optus Business Care hub

Online Community Manager
Online Community Manager
0 1 11.7K

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Introducing the Optus Business Care hub, the home of help and support for small and medium business customers.


In the Optus Business Care hub you’ll find:


24/7 Live Chat

With 24/7 Live Chat you can talk to dedicated small and medium business specialists who can help you with things like upgrading your plans or understanding your bill at any time, day or night.


Peer-to-peer forum

In the peer-to-peer Optus Business Care forum you can ask questions and have them answered by other Business Care members, plus grow your network by making valuable connections with other small and medium business owners and employees.

Business blog


The Optus Business Care blog is where you’ll find the latest help and support articles written by our specialist small and medium business team. It’s the place to go for information and business advice as well as answers to the most common small and medium business questions.


The Optus Business Care hub is here to help every small and medium business customer - whether you’re a business owner, director or employee – everyone has access to bespoke, round-the-clock support, exclusive content and the opportunity to make new connections with likeminded Business Care members.


Go the Optus Business Care hub.

1 Comment
New Member zpm
New Member

*moderated* Have you been there yourself Optus? Where have you hidden the 24/7 chat option? It's just another bunch of circular links and articles where Optus slaps itself on the back for 'great customer service' - as though saying it means it actually happens (which it doesn't). If you treat us like idiots, we are not going to show any respect.

"The Optus Business Care hub is here to help every small and medium business customer" - except if you're expecting service and assistance. "Don't make us stick to the promises we made in order to grab your money..."


How can you offer business care and support if you don't know how to run a customer-oriented business in the first place?