We want to give you the best Optus Sport viewing experience possible. Depending upon what content you are accessing and the method, there are a number of factors that can affect the speed and quality of viewing you’re able to achieve, so we’ve listed some of the main ones below and offered our tips on how you can improve your connection.
General Tips for viewing Optus Sport
Reduce the Number of devices using the Internet
The number of people / devices using the internet at the same time at home will slow down the speeds
Check to make sure no-one else is using your internet at the same time you are watching Optus Sport
Tips for viewing Premier League via Yes TV by Fetch
Connect Direct to Modem
Recommended for best results
Connect your set-top box to the modem with an Ethernet cable
Use port “1” or “2” on your modem
Use a Power Line Adaptor
Next best option is using a Power Line Adaptor kit
Speeds can be affected by poor electrical wiring in the home
Ensure the Power Line Adaptor is plugged into a power socket and NOT a power board
To learn More about Power Line Adaptors click here
Ideally your Set top box and Wifi Modem should be close together - the further away the slower the speeds
Wi Fi available for use with Yes TV by Fetch Gen 3 set top boxes
A Wifi Extender can be used if the Set Top Box is too far away
Need some more information? check out these points below
If you’re watching Optus Sport at home on the big screen, you might be using Yes TV by Fetch or Yes TV by Fetch Mini or your Apple TV or running an HDMI cable from your computer. Whatever device you’re using, you’ll have the best experience on that device if you use an ethernet cable between the modem/router and your device.
If your home is cabled, and your device is on a different floor, or in a different room, use an ethernet cable between your device and the cable outlet.
Aged equipment can affect speeds particularly when impacted with a virus or malware.
Make sure your computer is free of viruses and malware.
Make sure you have the most recent software update installed.
WiFi connections are not direct connections to your broadband service, and may be impacted by line of sight, distance from your router, as well as walls/floors between your router and the device accessing your internet.
WiFi performance can also be impacted by interference from surrounding devices and nearby users on the same channel. Here’s a tip – don’t try and watch Optus Sport on your TV in the kitchen!
If you use WiFi, you can boost the signal by using a Power Line Adaptor, or a WiFi Extender.
If there are a lot of people using the net in your neighbourhood, your internet at home can be impacted, much like congestion on a busy road. Typically these periods happen when the kids get home from school, you get home from work, and/or after dinner.
Congestion can occur by users in the home too! If everyone’s on the net when you’re trying to watch your favourite team, then you might be impacted.
What platforms support Optus Sport?
For a list of platforms that support Optus Sport, please see our table below.
Smartphones & Tablet*
Yes TV by Fetch
Desktop / Laptop
Apple Airplay & Chromecast
Optus Sport 24/7 channel
Video on Demand
* iOS and Android Only
If you have any questions, need some help, simply check out our Optus Sport Support Hub located here or ask the crowd a question below