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Android Software Updates – 16/02/2017

by Online Community Manager (36,720 Views)
Posted by (Online Community Manager)
16th Feb 2017, 1:34pm
Optus

When a new Android Operating System update is announced by Google there are a few steps that take place before it becomes ready for your device.  The manufacturer receives the update and customises the software for the device and mobile carriers in each country.  Once this is completed they’ll send the update to the carriers for testing.

 

For more info on this process check out our page:

 

Android Device Updates - What's The Process?

 

The below table provides information on the latest Android updates we’ve received for testing and approval as of 16/02/2017. If no information is listed, it means we haven't received the build or any new details from the manufacturer.

 

When a version is marked as completed it means testing has been finished on our end and approved.  Each manufacturer has a process for releasing updates to devices and once we approve the update, it’s sent back to the manufacturer to be released through their standard update processes. Generally, updates are rolled out progressively, for example the manufacturers might make the update available for a small number of users (i.e. 5%) initially; then if no unforeseen problems pop up, it’ll gradually be made available to more and more users over the following weeks.

 

Manufacturer & Device

Current Version

Next version and Latest Information

HTC

 

 

Desire 816

6.0

 

Desire 820

6.0.1

 

One M7

5.0.2

 

One M8

6

 

One M9

7.0

Android 7.0 update complete

10

6.0.1

Testing Android 7.0 update and VoLTE – completion expected late February

Huawei

 

 

Nexus 6P

7.1.1

 

Ascend P7

4.4.2

 

P9

6.0

 

LG

 

 

LG G2

5.0.2

 

LG G3

5

 

LG F70

4.4.2

 

LG G4

6.0

 

LGG5

7.0

 

OPPO

 

 

R7

5.1.1

 

Samsung

 

 

Galaxy Core Prime

5.1.1

 

Galaxy Ace 3

5

 

Galaxy A3

6.0.1

 

Galaxy A5

6.0.1

 

Galaxy Nexus

4.3.0

 

Galaxy Note 2

4.4.2

 

Galaxy Note 3

5.0

 

Galaxy Note 4

6.0.1

 

Galaxy  Note 5

6.0.1

 

Galaxy S3 i9300

4.3.0

 

Galaxy S3 i9305

4.4.4

 

Galaxy S4 i9505

5.0.1

 

Galaxy S4 i9507

5.0.1

 

Galaxy S4 Mini

4.4.2

 

Galaxy S5

6.0.1

 

Galaxy S6

6.0.1

VoLTE Software Upgrade – Testing delayed due to issue found by Samsung

Galaxy S6 Edge

6.0.1

VoLTE Software Upgrade – Testing delayed due to issue found by Samsung

 

Galaxy S6 Edge Plus

6.0.1

 

Galaxy S7

6.0.1

Testing Android 7.0 – withdrawn by Samsung due to critical issue

 

**Update** - New software received from Samsung and testing resumed. Approval expected early/mid week commencing 20/02/2017

 

**Update*** - Update suspended by Samsung due to critical issue

Galaxy S7 Edge

6.0.1

Testing Android 7.0 – withdrawn by Samsung due to critical issue

 

**Update** - New software received from Samsung and testing resumed. Approval expected early/mid week commencing 20/02/2017

 

**Update*** - Update suspended by Samsung due to critical issue

Galaxy Note 10.1 FG

4.4.2

 

Galaxy Tab S2 9.7

5.0.2

 

Sony

 

 

Xperia SP

4.3.0

 

Xperia Z

5.1.1

 

Xperia Z1

5.0.2

 

Xperia Z1 Ultra

5.0.2

 

Xperia Z2

5

 

Xperia Z3

5.1

 

Xperia Z3 Compact

5.1

 

Xperia Z5

6.0

 

Xperia Z5 Premium

6.0

 

Blackberry

 

 

Blackberry Priv

6.0.1

 

 

Comments
savage01
by Contributor savage01
‎2017-02-16 06:54 PM

Well that was expected. The galaxy S7 update has been removed due to a critical issue.

What is this critical issue?

Jamessydney
by Occasional Visitor Jamessydney
‎2017-02-16 07:50 PM

S7 edge update withdrawn.  What a joke really.  There was a problem but they released a security update this week for that problem.  So now what,  we wait now much longer?  If I was confident to flash this I would have long time ago.  

CrayCraig
by Frequent Visitor CrayCraig
‎2017-02-16 09:42 PM

Wow - how suprising, another delay for the VoLTE update for the S6.
Checking back through the history was meant to ready mid Nov... Guess Nougat 7.0 should be ready for the S6 by Christmas then?

Pete
by Moderator Pete
‎2017-02-16 09:57 PM

Where we've detected software faults, we're required to liaise with the manufacturer to iron out any issues so you're experiencing a seamless user experience with your handset. Although we don't have an ETR at this stage; rest assured we have a dedicated team working only on testing, certifying and approving updates. Thanks for your continued patience.

suburbanbert
by Frequent Visitor suburbanbert
‎2017-02-16 10:58 PM

Any estimate when the HTC M9 update will begin to roll out to users?

CommodoreVT
by Visitor CommodoreVT
‎2017-02-17 11:40 AM

Seeing this is form is about sharing updates and ideas, here is an idea for the desperet people who wants a stable s7 7.0 update, ==Warning== You must understand that if you do decide to install a custom rom that is not approved by samsung and optus then you are voiding your warrenty which means, if you make a mistake and somehow manage to lock up your device, optus and sasmung will not fix your device and in most cases, turn you away. Please do you research and the risks involved, I am not reposable for your action. I recommend for the people that know what they are doing to install SuperMan Rom, I have been running it as a everyday drive with no issues, bloatware and other nonsense can easily be removed as a choice on installation. Once again, if you don't have a clue what you are doing, do some research.

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-17 01:15 PM

Hmmm...looks like the conspiracy theory of Samsung wanting us to upgrade to S8/S8+ now is coming to a reality O.O...

MattJ
by Forums Community Manager
‎2017-02-17 04:46 PM

@savage01 @Jamessydney @CommodoreVT @slfepnipl Hi all, I understand the situation is frustrating but some good news today. We've received an updated version of the software from Samsung and we're working hard on completing the testing. It's expected to be completed early next week (week commencing 20/02) and then it'll be over to Samsung to distribute 

savage01
by Contributor savage01
‎2017-02-17 06:59 PM

@MattJ thanks for the updated information. Is the updated software still 7.0 or an updated version? 7.0.1 etc...

danz207
by Contributor danz207
‎2017-02-17 07:31 PM

Awesome @MattJ, so potentially, if no issues are found; we could have the update by the end of next week?

Behzad
by Visitor Behzad
‎2017-02-18 01:29 AM

Please tell us what happened to Samsung Galaxy A5 which was said to be testing for android 7.0 and completion expected Feb , now it seems to have disappeared from this same update of 16st Feb. 2017

Xxddxx
by Member Xxddxx
‎2017-02-18 02:24 AM

First they said that the A5 2016 would receive Nougat in late January, then in February .. then ask him to have news for the camera 2 api and they tell you "you contacted samsung" ... in the end you have to wait months and months just for a new graphics and a damn security patch, which a simple xda developer can do in a week with no bugs. I do not know the usefulness of this forum..very disappointed

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-18 08:51 AM

MattJ my GS7Edge shuts down randomly this morning again. Not sure if anyone else is experiencing the same issue? 

Zyn0
by Frequent Visitor Zyn0
‎2017-02-18 10:26 AM

Any news on p9? 

MattJ
by Forums Community Manager
‎2017-02-20 09:21 AM

@savage01 Let me double check on the version number and get back to you

 

@danz207 There's a good chance of it getting to you by the end of this week but Samsung are the ones that distribute once we've tested so it'll depend on them

 

@Behzad Which version of the A5 do you have? Looking at previous updates it appears there may have been some confusion as there's more then 1 version of the A5. I can clarify if you can provide the model number

 

@Xxddxx I understand the frustration, particularly if you have used 3rd party versions of Android on your handset. To better understand the process we follow with the manufacturers, we posted information on it here. Essentially though, we can only test the updates we receive from the manufacturer.

 

@slfepnipl I haven't heard of it happening to anyone else but that doesn't mean it isn't. I would suggest you head into your local Optus store to have them take a look at it. It might need to be sent away for assesment but they'll talk you through your options and some initial troubleshooting before that would happen

 

@Zyn0 No news sorry but when we get some more info, we'll publish it within the blog

 

Caledoz
by Regular Contributor
‎2017-02-20 09:58 AM

Samsung Galaxy Tab S 8.4 LTE SMT705Y ?

Pommster
by Contributor Pommster
‎2017-02-20 12:47 PM

Hi @MattJ, does the software received from Samsung include the Note5?

MattJ
by Forums Community Manager
‎2017-02-20 01:00 PM

@Pommster I might be a little confused on this one. When Samsung have an updated version of software ready for the Note 5, they will provide it to us to test against our network but at this stage we haven't received one yet. If that doesn't quite answer your question though please let me know. 

Edgedancer91
by Frequent Visitor Edgedancer91
‎2017-02-20 02:33 PM

Would you happen to have an estimation on HTC 10 7.0 updates? You said that you just recieved new software from Samsung and there is a chance that it would be out by the end of the week. Is it the same for HTC 10? I would really appreciate a rough timeline if possible.

Dc20011
by Member Dc20011
‎2017-02-20 04:09 PM

@Edgedancer91 I would also like a timeframe. Vodafone have completed their testing, so shouldn't be that far off. 

Farhan_01
by Frequent Visitor Farhan_01
‎2017-02-20 06:12 PM

@MattJ as you said there are different models of galaxy a5, please tell about galaxy a5 2015(SM-A500) model which is the first a5, will it receive nougat update or not ?

Behzad
by Visitor Behzad
‎2017-02-21 01:44 AM

@mattj 

original galaxy A5(2015)

as sammobile says Optus hopes to start rolling out the Nougat update for the Galaxy A5 this month

MattJ
by Forums Community Manager
‎2017-02-21 09:57 AM

@Edgedancer91 @Dc20011 Our current estimate is still late Feb for the HTC 10 update. I haven't received any updated information yet sorry but it shouldn't be far off and then it'll be up to HTC to distribute

 

@Farhan_01 @Behzad I can't comment on information on a third party site (like Sammobile) but I haven't received any information to advise that we're testing an update for the 2015 A5 model at this stage sorry. If I do receive any extra info, I'll update here. 

 

 

Panga
by Frequent Visitor Panga
‎2017-02-21 09:12 PM

These delays are all part of their plan to push us towards S8. 

1. Delay release of software to generate anticipation 

2. Release software update (just) prior new flagship phone but enough time to get users interested

3. Watch the adverts begin on Trade Up feature http://www.optus.com.au/shop/mobile/phones/new-phone-trade-up 

4. They cash in on all the new devices and contracts.

Lets hope I'm wrong...

savage01
by Contributor savage01
‎2017-02-21 09:18 PM

@Panga If you read the update says Testing should be completed this week? @Optus to confirm. Then sent back to Samsung and then it's up to Samsung to push the update out to us. So maybe by the enday of the month or beginning of march we should see it.

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-21 09:44 PM

S7/S7 Edge 

 

Vodafone - testing approved; roll-out soon (TBC) 

 

Telstra - testing; estimated roll-out: 24th Feb (Friday) 

 

Optus - hurry up, you gotta win this race! 

beaver21s
by Member beaver21s
‎2017-02-22 02:31 PM

Yippeeeee - Its gone live..

Via Smart Switch its about 2gb download

Via OTA its about 1.2gb

Downloading now

 

Screenshot_20170222-142841.png

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-22 02:45 PM

S7/S7 Edge Nougat race results

 

Optus & Vodafone - 1

Telstra - 0

 

Smiley Very Happy

soulroyale77
by Occasional Contributor soulroyale77
‎2017-02-22 03:08 PM

Confirming ota live, I'm downloading now too

savage01
by Contributor savage01
‎2017-02-22 03:27 PM

Also confirm OTA update coming in.

Edgedancer91
by Frequent Visitor Edgedancer91
‎2017-02-22 03:27 PM

I am super stoaked for you guys. I am sincerely hoping that the HTC 10 will recieve the same speedy treatment. After all, you now have heaps more people to do the testing with! Would the Samsung update speed up the testing of the HTC? 

MattJ
by Forums Community Manager
‎2017-02-22 03:58 PM

@slfepnipl equal first isn't to bad right?!

 

Thanks @beaver21s @soulroyale77 @savage01 for confirming. Everyone else, remember OTA updates are staggered so if you haven't received a notification yet, it's still likely on its way

 

@Edgedancer91 sorry but the Samsung update has no effect on the HTC update but it's still being tested and shouldn't be too far off

savage01
by Contributor savage01
‎2017-02-22 04:03 PM

@MattJ updated downloaded and installed without a hitch.

Panga
by Frequent Visitor Panga
‎2017-02-22 04:20 PM

Glad that i was wrong. Soz not soz.

 

Edgedancer91
by Frequent Visitor Edgedancer91
‎2017-02-22 04:23 PM

@MattJ thanks for that. I knew that was wishful thinking on my part 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-22 04:36 PM

@MattJ Not bad at all considering that you guys started the testing later than Vodafone Smiley Happy

jaxon
by Member jaxon
‎2017-02-22 05:14 PM

Downloading 7.0 as we speak WOOOO

jaxon
by Member jaxon
‎2017-02-22 06:57 PM

Updated smooth....BUT would love to disable heads up notification. It is a b%$#@y pain

guppybetta10
by Frequent Visitor guppybetta10
‎2017-02-22 09:38 PM

Also updated a while ago. Download was fast, installation too and everything is smooth. I just hope that now we get 7.1.1 soon 😉😂

stevo_8t1
by New Member stevo_8t1
‎2017-02-22 09:53 PM

Updated to Nougat 7.0

Fast Download aswell and smooth installation.

 

 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-22 09:59 PM

@guppybetta10 or 7.1.2 😁🤠

wozrmx
by Frequent Visitor wozrmx
‎2017-02-22 11:14 PM

WHAT have you imbeciles done to my galaxy s7 edge !! I did your android 7 update and now my phone locks up all the time and i get a message - IMS Service Has Stopped, my phone is unusable now, its NEVER done this before WHAT HAVE YOU DONE !! I WISH I HAD NEVER DONE THOS UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

savage01
by Contributor savage01
‎2017-02-22 11:50 PM

@wozrmx i updated mine and my wife's S7's today without issue. I would suggest either wiping your cache or factory resetting your phone and as it was you that chose to press the download button on the update no-one else I would recommend that you put your pointing finger away because as you stated YOU did the update, it was not forced upon you.

wozrmx
by Frequent Visitor wozrmx
‎2017-02-23 12:05 AM

i wasnt talking to you savage01 so crawl back into your hole

RonBurgundy
by Frequent Visitor RonBurgundy
‎2017-02-23 12:11 AM

Works perfect on s7

Nice update 

Rockdad83
by Occasional Contributor Rockdad83
‎2017-02-23 08:05 AM
Awesome! Been witing for this ever since the note 7. This is what a samsung is suppose to be like. Still will be upgrading to whatever the new note is in 6 months but better late than never!
Esther
by RetiredModerator Esther
‎2017-02-23 08:27 AM

Good Morning everyone - glad to hear the update was a success for most of you! Smiley Happy

 

@wozrmx - whilst I appreciate you're frustrated please keep your language towards us and other customers polite and courteous at all times. We want everyone to feel comfortable visiting in the community and users are encouraged to help each other with suggestions.

We reserve the right to remove comments and can revoke your posting ability if this behaviour continues. Thank you for your understanding.

 

If your phone is locking up or not working now, we would also suggest to do a factory reset to see if it rectifies the issue or you can give our Techs a call on 131344 if you wish to troubleshoot further. Your issue seems to be an isolate one and will require individual action such as troubleshooting and/or factory resetting the device.

Danzemon
by New Contributor Danzemon
‎2017-02-23 08:47 AM

Updated my phone over my 4G connection. Took me 3 minutes instead of 2 hours if I were to do it over ADSL2. My S7 Edge has updated successfully and one thing I have noted is that everything is running a lot faster now, even the wait for the device to boot has improved exponentially.

 

Great work Optus for testing and approving it quicky!

Esther
by RetiredModerator Esther
‎2017-02-23 09:06 AM

Glad to hear it's working well for you Smiley Happy Thanks for sharing! 

Junine
by Member Junine
‎2017-02-23 11:20 AM

Flawless on my s7. Better back up your phone first using smart switch before upgrading. Smiley Happy

Kab63
by Member Kab63
‎2017-02-23 11:51 AM
No sorry not an isolated incident. Both my S7 and S7Edge have the same problem as wozrmx error message - "IMS Service Has Stopped" after update both phone pretty much unusable now.
Victrix
by Member Victrix
‎2017-02-23 12:54 PM

Dear Optus, do you realise that the HTC 10 Nougat update is waiting for you to complete testing since the same firmware is rolled out to all the Australia carriers (besides Telstra). Lets get a move on it. I dont want Optus for bearing the grunt for the delay since I am an Optus customer.

 

Thanks

 

wozrmx
by Frequent Visitor wozrmx
‎2017-02-23 01:37 PM

well Esther ive done all that, ive been on the phone to optus all morning, they finally put me through to Samsung who admitted that they have heard of the problem, and asked me to do a emergency restore with smart switch and that didnt work either SO IT ISNT AN ISOLATED INCIDENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

wozrmx
by Frequent Visitor wozrmx
‎2017-02-23 01:47 PM

This is our business phone and its practicly UNUSABLE now, so excuse me if im a bit (LOT) angry !

 

savage01
by Contributor savage01
‎2017-02-23 02:00 PM

@wozrmx Business phone or not that does not give you an excuse to abuse anyone especially someone offering help.

As an alternative you can download the 6.0.1 firmware and flash it via Odin. Plenty of instructions around.

wozrmx
by Frequent Visitor wozrmx
‎2017-02-23 02:50 PM

as i said before savage01 i wasnt talking to you so but out

slfepnipl
by Occasional Contributor slfepnipl
‎2017-02-23 03:38 PM

@wozrmx 

 

@savage01 was just trying to help.  And being rude will not help solve your issue.  

savage01
by Contributor savage01
‎2017-02-23 04:07 PM

@wozrmx if you do have a business phone then you must have a business and I hope I never have to deal with your business because your a very rude person. I request @Optus ban you from posting on these conversations.

beeza77
by Visitor beeza77
‎2017-02-23 05:25 PM

I am also having the IMS Service has stopped problem. Phone is vitually unusable. Spoke to Optus who didnt seem to want to know about it and Samsung dont seem to have any idea at the moment. Will Optus provide a loan a phone so i can send my s7 edge back to be sorted out?

 

Pommster
by Contributor Pommster
‎2017-02-23 05:35 PM

To those having IMS Service problems, this may be down to the default SMS app. Try installing a different SMS app and setting that as default and then going in to the application manager and and deleting the cache and data for the Samsung messages app.

 

Hopefully that will work.

jaxon
by Member jaxon
‎2017-02-23 05:43 PM

I haven't used the default sms app in ages, too boring. Been using Evolve and the update and stability was and is perfect.

Kab63
by Member Kab63
‎2017-02-23 07:10 PM

 Hi again guys

Spent all day going back and fourth between optus and samsung troubleshooting this ims setting error, basicly have been told to send my phone in to be repaired. No one can figure why this happening. Resetting the phone does not work so don't bother, tried all the fixes on the internet, also have tried different message apps as well nothing works.Smiley Sad 

danz207
by Contributor danz207
‎2017-02-23 08:35 PM

If you're having IMS problems, try enabling VoLTE (Settings, Connections, Mobile Networks). Alternatively if it is enabled; disable it.

Missrippa
by Member Missrippa
‎2017-02-24 12:16 AM

@Optus any info on when the S6 edge+ is getting nougat? There's no mention of it in the optus update page . Firstly is the S6 edge plus going to be getting nougat and an approximate date for the software update. ? All the info we've been getting given is very vague and some clarity would be great thanks 

beeza77
by Visitor beeza77
‎2017-02-24 07:25 AM

Just to confirm, enabling VoLTE in the mobile networks settings as mentioned by danz207 seems to work as a temporary fix until a permanent solution to the problem is found. 😉

Pommster
by Contributor Pommster
‎2017-02-24 01:13 PM

Here's a page about the IMS problem. Maybe something here will work, like clearing the cache for the IMS service.

 

http://thedroidguy.com/2016/07/fix-samsung-galaxy-s6-edge-plus-error-unfortunately-ims-service-stopp...

Riddhesh
by Visitor Riddhesh
‎2017-02-24 01:22 PM

I've got Android 7.0 update today morning on Samsung S7.

Kab63
by Member Kab63
‎2017-02-24 05:26 PM
Hi Guys Just got my phone back from samsung thought I'd let you know they fixed the problem for me by turning on volte in the mobile network settings so far so good everything working again.
fredzfrog
by Frequent Visitor fredzfrog
‎2017-02-24 07:11 PM

The Xperia Z5 Premium was an optus exclusive. Sony has made a nougat version for the phone. When will this be released?
So much for a "Premium" phone.

AV8R767
by Occasional Contributor AV8R767
‎2017-02-25 03:12 PM

Updated my S7 to Nougat last night. Works a great along with great battery endurance and quite snappy. Only bad points is the contacts  are very hard to read and you have to go thru a two step process to show all the contacts details. Keyboard is very light and undefined even after adjustment. The pull down notifications are hard to see also very basic symbols. Live wallpapers work but you can't access them in nougat you have to download the google wallpaper app to select it. If I had to say update I would say to wait.

takes about 15 mins to update once downloaded. (1.2gb)

Ashhk93
by Occasional Visitor Ashhk93
‎2017-02-26 10:12 PM

Hi @MattJ, how staggered is the update? I can see others with S7 Edge have updated already but its not available for me just yet. 

MattJ
by Forums Community Manager
‎2017-02-27 10:55 AM

@Missrippa We haven't received the update from Samsung to test for the S6 Edge+ sorry. We don't have any extra info at this stage on whether or not the 7.0 update will be coming to Aus handsets.

 

@fredzfrog While Sony might have created a Nougat update, we haven't been provided it to test against our network just yet sorry. If/When they do, we'll provide an update to customers

 

@Ashhk93 I'm sorry but the update has been suspended by Samsung due to an error affecting some customers after updating. We're working closely with Samsung to have a new update available asap. We've published information about this here and updated the above table now.

Missrippa
by Member Missrippa
‎2017-02-27 11:03 AM

@MattJ  thanks for replying.  Was reading on the official samsung website that nougat is being sent to the s6 edge+ phones on the 13th march 

MattJ
by Forums Community Manager
‎2017-02-27 11:18 AM

@Missrippa no problems. Just a heads up, unless Samsung are straying from the norm with this one, the information you've mentioned would be for S6 Edge+ handsets that were purchased directly from Samsung. If you purchased yours from us (or any other telco) then the update would first be sent to our testing team to ensure there were no problems with it on our network before Samsung would then send it out to the handsets. With that in mind, there's a good chance you wouldn't receive it on the 13th of March given we haven't received it to test yet. 

Sam1else
by Occasional Contributor Sam1else
‎2017-02-27 11:27 AM

When will the S7 edge update resume rolling out. Within the next week?

Ashhk93
by Occasional Visitor Ashhk93
‎2017-02-27 11:44 AM

Thanks @MattJ, shortly after I commented I found that article. I will keep tabs on it. Thanks for the info!

Victrix
by Member Victrix
‎2017-02-27 02:29 PM

Optus!

 

i'm not sure if you realised, but its late February when HTC 10 testing is to be completed. Where are you in the testing. HTC is waiting for you so it can release the update to HTC 10 devices for AU UNLOCKED, VODAFONE, VIRGIN and SPARK NZ devices.

 

Please update us and update HTC.

 

Thanks

 

 

Edgedancer91
by Frequent Visitor Edgedancer91
‎2017-02-27 02:39 PM

Any further information about the HTC 10 update. It would be great for it to be rolled out before March begins. Or is it going to be delayed because of the issues that the Galaxy S7 had with the 7.0 release?

Victrix
by Member Victrix
‎2017-02-27 05:21 PM

HTC 10 on Vodafone, Nougat update is live. Firmware 2.42.710.2

emanuele
by Occasional Visitor emanuele
‎2017-02-27 06:39 PM

Android 7 for HTC 10 on Optus just downloaded

Victrix
by Member Victrix
‎2017-02-28 10:08 AM

Any chance you saved the OTA file before installing?

emanuele
by Occasional Visitor emanuele
‎2017-02-28 11:05 AM

sorry man didnt know i could do that but i wouldnt recommened since i upgraded battery wont even last 6 hrs and it gets hot alot quicker than it used to

MattJ
by Forums Community Manager
‎2017-02-28 12:03 PM

@Sam1else Not sure yet sorry. We're waiting for Samsung to confirm. 

 

@Victrix Sorry but I'm not sure where the information you received came from but we don't play any part in any other carriers updates. Our testing is for Optus customers only and is only to test the update on our network, not the way the update works on the handset itself. There has been a slight delay with the 7.0 update for the HTC 10 however I'm waiting to hear back from the software updates team for the latest

 

@Edgedancer91 As above, there was a delay but this had nothing to do with the Samsung update. I'll provide an update as soon as we have one though

emanuele
by Occasional Visitor emanuele
‎2017-02-28 12:13 PM

Screenshot_20170228-120943.pngScreenshot_20170228-120953.png

Victrix
by Member Victrix
‎2017-02-28 01:26 PM

@MattJ I know Optus only tests the firmware on its own network. What I'm saying is that the same firmware is used for Australia Unlocked, Vodafone, Optus, Virgin and Spark NZ devices as detailed by the firmware version number and included CID and MID in the OTA opdate files. Of course Optus will only need to test the firmware for its own network.

 

If issues have been detected, HTC might release the firmware to only HTC__039 CID devices which is unbranded Australian model for now.

 

@emanuele do you know what device your phone is? CID getter app from the playstore shows this easily.

 

Thanks

Victrix
by Member Victrix
‎2017-02-28 03:43 PM

Confirmed OTA is fully live on all Vodafone handsets now.

OGriobhtha
by New Contributor OGriobhtha
‎2017-02-28 04:54 PM

How do you define late February? As to me it is late February and still no update to the HTC 10, fashionably late to the update party!

Victrix
by Member Victrix
‎2017-03-01 09:28 AM

@MattJ @Optus Where are we with the HTC 10 Nougat update? It is now beyond late February. Please update ASAP! This is unacceptable! Someone needs to be held responsible especially considering other carriers have released the update. If the delay is on HTC's side, please also communicate this. 

 

Look after your brand, c'mon!

dfoxy1976
by Occasional Visitor dfoxy1976
‎2017-03-01 09:39 AM
Can you please supply me with the contact details of the Software testing team so I may find out the reasons why the HTC 10 update for Optus has been delayed. Otherwise i will go to the Ombudsman
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