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Android Software Updates - 13/07/2015

Posted by (Retired Employee)
13th Jul 2015, 3:01pm
Andy

FeaturedBlog_540x540_AndroidSoftwareUpdate.jpg 

When a new Android Operating System update is announced by Google there are a few steps that take place before it becomes ready for your device.  The manufacturer receives the update and customises the software for the device and mobile carriers in each country.  Once this is completed they’ll send the update to the carriers for testing.

 

For more info on this process check out our page:

Android Device Updates - What's The Process?

 

The below table provides info on the latest Android updates we’ve received for testing and approval as of 13/07/2015.  If no info is listed, it means we haven't received the build or any new details from the manufacturer.

 

When a version is marked as completed it means testing has been finished on our end and approved.  Each manufacturer has a process for releasing updates to devices & once we approve the update, it’s sent back to the manufacturer to be released through their standard update processes. Generally, updates are rolled out progressively, where it’s made available for a small number of users (5% for example) initially. If no unforeseen problems pop up, it’ll be gradually made available to more & more users over a period of a couple of weeks.

 

Manufacturer & Device

Current Version

Next Version & Latest Information

HTC

 

 

Desire 816

5.0.2

 

One M7

5.0.2

 

One M8

5.0.2

 

One M9

5.0.2

 

LG

 

 

LG G2

5.0.2

 

LG G3

5.0

 

LG F70

4.4.2

 

Samsung

 

 

Galaxy Ace 3

4.2.2

 

Galaxy Nexus

4.3.0

 

Galaxy Note 2

4.4.2

 

Galaxy Note 3

4.4.2

 

Galaxy Note 4

5.0.1

 

Galaxy Note Edge

5.0.1

 

Galaxy S3 I9300

4.3.0

 

Galaxy S3 I9305

4.3.0

 

Galaxy S4 I9505

4.4.2

 

Galaxy S4 I9507

4.4.2

 

Galaxy S4 Mini

4.4.2

 

Galaxy S5

5.0

 

Galaxy S6

5.0.2

New version: 5.1.1
Currently testing, expected to be completed end of July.

Galaxy S6 Edge

5.0.2

New version: 5.1.1
Currently testing, expected to be completed end of July.

Galaxy Note 10.1 4G

4.4.2

 

Sony

 

 

Xperia SP

4.3.0

 

Xperia Z

5.0.2

 

Xperia Z1

5.0.2

 

Xperia Z1 Ultra

5.0.2

 

Xperia Z2

5.0

 

Xperia Z3

5.0

 

Xperia Z3
Compact

5.0

 

Comments
airhitam
by New Contributor airhitam
‎2015-07-13 02:47 PM

Good to see 5.1.1 is coming on Galaxy S6 Edge. Thank you. 

danz207
by Contributor danz207
‎2015-07-13 04:19 PM

Just a correction, M8 (and 99% sure M7 as well) still on 5.0.1 Smiley Happy

mehmetyou
by Occasional Visitor mehmetyou
‎2015-07-14 09:02 AM

When will the S5 get an upgrade?

I'm having problems with bluetooth connections to some devices that have been addressed with version 5.0.2. I'd prefer to stay with the standard optus upgrades if possible.

MattJ
by Forums Community Manager
‎2015-07-15 02:28 PM

@mehmetyou no news yet. As above, if an update isn't listed it means we haven't received it from the manufacturer. We update fortnightly through so keep an eye out.

 

@danz207 thanks. We'll check with the testing team to confirm and correct. It's appreciated!

bs437
by Visitor bs437
‎2015-07-17 11:26 AM

When will the Samsung Galaxy Tab S 8.4 be getting an upgrade? Most other regions have been updated to 5.0.1 for months

AndWhat
by Contributor AndWhat
‎2015-07-18 12:30 PM

I have to ask any news at all for 5.1.1 for the Note 4?

 

 

Battery life is so bad with 5.0.1

moustafasadek1
by Occasional Contributor moustafasadek1
‎2015-07-19 08:34 PM

LOL! So funny how Optus still hasn't released 5.0 for Note 3. I doubt they will, but anyways you can manually flash 5.0 for Note 3 very easily. Just google search it.

MattJ
by Forums Community Manager
‎2015-07-19 09:36 AM

@bs437 Nothing in our schedule yet sorry but if/when there's news we'll update everyone via the blog. 

 

@AndWhat Nothing yet on the Note 4 update sorry. It's not in the list above which means we haven't received the update from the manufacturer for testing.

 

@moustafasadek1 We're yet to receive the update for testing for the Note 3. Once we do we'll update everyone on the status of our testing

inayatalikara
by Occasional Visitor inayatalikara
‎2015-07-19 04:50 PM

Hi.

Samsung updated galaxy s4 international variant and most of other carriers to lollipop, while optus is still claiming that they haven't recived the update yet.

 

Is it shows that optus/optus users has no priority for Samsung.???

 

 

MattJ
by Forums Community Manager
‎2015-07-20 05:04 PM

@inayatalikara There are a number of factors that contribute to if and when we receive an update from a manufacturer but it doesn't necessarily mean we're lower when it comes to priority. Hopefully it's not to much longer for you though

lavo96
by New Contributor lavo96
‎2015-07-20 03:06 PM

 The Note 4 is a dog on 5.0.1.  I've had to turn mine off and go back to my old Blackberry Q10 until the 5.1.1 update appears.  Some days that Note has come periously close to being jettisoned across the room into the wall, with constant lags and battery drain.  Such a shame for a high spec phone.

 

Now Optus say its not a priority to get 5.1.1 on it.  *Any* Android phone running 5.0.1 on the Optus network should be priority upgraded.  Wish I never wasted my upgrade on this lemon, considering the support that Optus gives it.

AndWhat
by Contributor AndWhat
‎2015-07-21 06:41 PM
I TOTALLY AGREE! I like the new lollipop features and really I don't notice too much lag. But my Note 4's battery drain is unacceptable. I can’t stress that enough. This is the current Samsung flagship phablet and I also agree any phone running 5.0.1 should be a priority upgrade.
AndWhat
by Contributor AndWhat
‎2015-07-21 06:58 PM
The Note 4 should of received 5.1.1 before the S6 IMO. The S6 is already on 5.0.2 and has touchwiz optimized from release.
danz207
by Contributor danz207
‎2015-07-21 10:00 PM

Guys, if you're upgrading from KitKat, perform a factory reset. It'll remove residual files and may just speed up your phone. Lollipop is smooth on my M8.

AndWhat
by Contributor AndWhat
‎2015-07-21 10:08 PM
danz207, I did that when i first updated, lollipop is smooth on my Note 4 but battery life is bad. And this is after spending months watching what each app is doing on my phone and tweaking everything as much as i can. So it's obviously a lollipop problem as noted internationally. 5.1.1 has stated that it fixes these problems (signal/battery drain) on the Note 4.
lavo96
by New Contributor lavo96
‎2015-07-21 10:42 PM

A factory reset doesn't solve the memory leak bug in 5.0.1 and 5.0.2. It is fixed in 5.1.1. It causes all sorts of nastiness, including battery drains. Sadly, this was well known *before* Optus even had Lollipop for testing.  

 

 

Posted from my solid Blackberry, which is no longer available from Optus Smiley Sad

MattJ
by Forums Community Manager
‎2015-07-21 11:19 AM

@lavo96 @AndWhat I'll pass your feedback onto our software testing team so they can discuss it with the manufacturer. We're essentially at the mercy of the manufacturer until we receive the update to begin testing but at the very least we can ensure they're across users concerns with the latest available update. 

lavo96
by New Contributor lavo96
‎2015-07-21 11:54 AM

@MattJ Lollipop was released in January, and this bug was reported widely then.  5.1.1 was already in the wild for Nexus series before Optus released 5.0.1.

 

The thing is Optus will wear the brunt of a poorly performing phone, before Google and Samsung amongst the average Joe users.  I don't buy for one minute that Samsung stagger releases of software updates for telcos. And if they do, I'll never get a Samsung ever again.

SamSam
by Respected Contributor
‎2015-07-21 03:52 PM

Would be great to get some clarification but isn't it the job of the manufacturer to ensure the update works with the handset and additional software (with Samsung I'm referring Touchwiz) and it's then Optus' job to test if said update works with the network? So therefor the battery drain and signal issues would be up to Samsung to correct, not Optus.

 

@MattJ shed some light?

niloch
by New Contributor niloch
‎2015-07-22 09:01 AM
the HTC M8 is so laggy and needs the 5.1.1 update!!! oh where, oh where is my update!!!!
danz207
by Contributor danz207
‎2015-07-22 03:39 PM

@niloch

Apparently M8 5.1 update with Sense 7 is coming in August but unsure when it's coming to Optus.

 

Did you perform a factory reset when you upgraded? My M8 is perfect.

Steven1
by Member Steven1
‎2015-07-23 11:16 AM

Hi I have a galaxy s4 the rest of the world is receving the lollipop update but I have a gt-i9507 witch I know is only in Australia and China and I can't find anything about a update for it. Do you know anything from Samsung beacuse I know it has almost reached its 2 year cut off time please let me know 

Chris_H
by Frequent Contributor
‎2015-07-23 12:13 PM

Hi Steven1, the current OS available for your Galaxy S4 (I9505) is 4.4.2. Once more information becomes available to us, you'll be able to access it via this thread.

 

We really hope that this helps.

kamold
by Visitor kamold
‎2015-08-05 05:08 PM

I have an HTC One M7 that is bricked and bootloooping.

I need the Optus 7.21.980.5 RUU or higher to try and recover the phone but it is not available anywhere.

Could Optus please make this available?

Thanks

Pete
by RetiredModerator Pete
‎2015-08-05 05:59 PM

Hey kamold, that's not good to hear. I can confirm we don't have a site available where you'll be able to download firmware. Roms can only be downloaded OTA for HTC handsets.

kamold
by Visitor kamold
‎2015-08-07 02:30 PM

Thanks for the reply Pete,

I have contacted HTC and they advised that the RUU can only be provided by the carriers as they are customized.

Happy to continue this discussion offline, please feel free to email me.

The Optus carrier ID is one of the only RUUs that is not available online somewhere, I'd really like to be able to restore this handset rather than throw it out.

Shae
by Trusted Contributor
‎2015-08-09 10:32 AM

At the moment kamold, the only software available is the latest version Smiley Sad We don't support removing software from the phone outside official updates. If you're having issues with the phone bootlooping and the phone is still under warranty, we can get the phone serviced for you through an Optus store and bring it back to life.

niloch
by New Contributor niloch
‎2015-09-16 03:39 AM

I read that the M8 is missing out on 5.1.1 and going directly to marshmallow?

Shae
by Trusted Contributor
‎2015-09-16 09:09 AM

Hey @niloch! We'll have to wait and see what we're provided with to test and approve. We definitely want you to have the latest software version and as soon as we have it, it will be listed in our fortnightly update. Newer updates can be seen in the top right of the page.

kiko
by Occasional Contributor kiko
‎2015-11-18 12:30 PM

so now that telstra is testing android 5 for s4 would it be done the same by optus 

 

https://crowdsupport.telstra.com.au/t5/Device-Updates/Device-Updates-16-11-2015/td-p/524368

just scroll down and you see the s4 when is the realse date

 

MattJ
by Forums Community Manager
‎2015-11-18 12:54 PM

@kiko we post a new blog every 2 weeks regarding software upgrades. This one is from July so is well and truly outdated but you can view the newest one here - https://community.optus.com.au/t5/Announcements/Android-Software-Updates-16-11-2015/ba-p/137226

 

It shows that we're testing the 5.0.1 update for the S4 and expect it to be approved by late Nov Smiley Happy

Crossy
by Frequent Contributor
‎2015-11-22 10:58 AM

My wife's S3 updated to 4.4.4 about a week ago but so far mine hasn't. Any suggestions about how long this may take, please?

Pete
by RetiredModerator Pete
‎2015-11-22 11:39 AM

Hey Crossy, were both handsets purchased through Optus? 

Crossy
by Frequent Contributor
‎2015-11-22 12:22 PM

No. My Optus handset was stolen so I purchased a new I9305T as a replacement.

Pete
by RetiredModerator Pete
‎2015-11-22 12:29 PM

The firmware info we provide is in reference to handsets purchased through Optus as handsets we sell have Optus branded firmware. You'll need to ask the place of purchase or the manufacturer for more info as to when you'll be able to update the software. 

Crossy
by Frequent Contributor
‎2015-11-22 12:31 PM

Thanks. Dissapointing but understandable.

Pete
by RetiredModerator Pete
‎2015-11-22 12:33 PM

It would be nice if all firmware is the same and gets rolled out at the same time :/ Hope you have a great week ahead. 

Crossy
by Frequent Contributor
‎2015-11-22 12:40 PM

Cheers, you too.

I have contacted Samsung, hopefully I'll get some positive answers.

Pete
by RetiredModerator Pete
‎2015-11-22 12:56 PM

*fingers crossed*

Crossy
by Frequent Contributor
‎2015-11-23 11:45 PM

Hi Pete,

 

The good news is that Samsung replied and provided me with a link to download their Smart Switch, which in turn allowed me to update the GT-I9305T to Android 4.4.4

 

Settings were kept and nothing was lost.

There is no bad news lol

Rob.

MBGLO
by New Member MBGLO
‎2015-12-27 05:45 AM

i just upgraded my s4 gt-i9505 to lollipop. After a successful upgrade, my data services stopped functioning. i performed a factory reset and yet the problem is the same. i cannot do anyting with my phone. i lost all my apps and am frustrated right now.

MBGLO
by New Member MBGLO
‎2015-12-27 05:50 AM

when i try to connect google it show this message after several delay 'couldn't sign in

cant establish a reliable connection to the server. this could be a temporary problem or your andriod may not be provisioned for data services. if it continues call customer care.