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Android Software Updates - 13/01/2017

Posted by (Online Community Manager)
13th Jan 2017, 5:05pm
Optus

Android Software Updates.pngWhen a new Android Operating System update is announced by Google there are a few steps that take place before it becomes ready for your device.  The manufacturer receives the update and customises the software for the device and mobile carriers in each country.  Once this is completed they’ll send the update to the carriers for testing.

 

For more info on this process check out our page:

 

Android Device Updates - What's The Process?

 

The below table provides information on the latest Android updates we’ve received for testing and approval as of 11/01/2017. If no information is listed, it means we haven't received the build or any new details from the manufacturer.

 

When a version is marked as completed it means testing has been finished on our end and is approved.  Each manufacturer has a process for releasing updates to devices and once we approve the update, it’s sent back to the manufacturer to be released through their standard update processes. Generally, updates are rolled out progressively, for example the manufacturers might make the update available for a small number of users (i.e. 5%) initially; then if no unforeseen problems pop up, it’ll gradually be made available to more and more users over the following weeks.

 

Manufacturer & Device

Current Version

Next version and Latest Information

HTC

 

 

Desire 816

6.0

 

Desire 820

6.0.1

 

One M7

5.0.2

 

One M8

6

 

One M9

6.0

 

10

6.0.1

 

Huawei

 

 

Nexus 6P

7.1.1

 

Ascend P7

4.4.2

 

P9

6.0

 

LG

 

 

LG G2

5.0.2

 

LG G3

5

 

LG F70

4.4.2

 

LG G4

6.0

 

LGG5

7.0

 

OPPO

 

 

R7

5.1.1

 

Samsung

 

 

Galaxy Core Prime

5.1.1

 

Galaxy Ace 3

5

 

Galaxy A3

6.0.1

Bluetooth reconnecting issue fixed

Galaxy A5

6.0.1

 

Galaxy Nexus

4.3.0

 

Galaxy Note 2

4.4.2

 

Galaxy Note 3

5.0

 

Galaxy Note 4

6.0.1

 

Galaxy  Note 5

6.0.1

Google security update complete and intermittent 4G connection issue fixed

Galaxy S3 i9300

4.3.0

 

Galaxy S3 i9305

4.4.4

 

Galaxy S4 i9505

5.0.1

 

Galaxy S4 i9507

5.0.1

 

Galaxy S4 Mini

4.4.2

 

Galaxy S5

6.0.1

 

Galaxy S6

6.0.1

VoLTE Software Upgrade – Testing, expected end of Jan

Google security update complete

Galaxy S6 Edge

6.0.1

VoLTE Software Upgrade – Testing, expected end of Jan

Google security update complete

Galaxy S6 Edge Plus

6.0.1

 

Galaxy S7

6.0.1

Global issue of intermittent reset fixed

Galaxy S7 Edge

6.0.1

Global issue of intermittent reset fixed

Galaxy Note 10.1 FG

4.4.2

 

Galaxy Tab S2 9.7

5.0.2

 

Sony

 

 

Xperia SP

4.3.0

 

Xperia Z

5.1.1

 

Xperia Z1

5.0.2

 

Xperia Z1 Ultra

5.0.2

 

Xperia Z2

5

 

Xperia Z3

5.1

 

Xperia Z3 Compact

5.1

 

Xperia Z5

6.0

 

Xperia Z5 Premium

6.0

 

Blackberry

 

 

Blackberry Priv

6.0.1

 

 

Comments
slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-13 09:00 PM

Still no Nougat for GS7/GS7Edge? So disappointed 😞 *speechless*

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-13 09:02 PM

"Global issue of intermittent reset" - was that why my GS7Edge restarted itself randomly couple of times? 

pareshnpatel
by Frequent Visitor pareshnpatel
‎2017-01-14 10:33 PM

Really! Still no testing nougat for SG7? 

gapp5y
by Occasional Contributor gapp5y
‎2017-01-14 12:29 AM

It just seems to be taking longer and longer these days for updates. Waiting for Nougat for Z5 Premium 😥

TheFuzz
by New Contributor TheFuzz
‎2017-01-14 01:04 PM

No news on Android N for the Huawei P9?

Dan_C
by Moderator Dan_C
‎2017-01-15 08:13 AM

Hey @TheFuzz, nothing confirmed as yet. Huwaei had announced that the roll out would commence early this year. Once we receive an update it will definitely be communicated via this blog. 

Rockdad83
by Occasional Contributor Rockdad83
‎2017-01-15 01:30 PM
Its so frustrating after having a note 7 and knowing how much better the software was on that phone and then going back to an edge waiting and waiting and waiting for that same note 7 software. Even though the note 7 was practically the exact same internally, you have to wonder why the hell it takes so bloody long to come to the S7 edge!
RonBurgundy
by Member RonBurgundy
‎2017-01-16 08:43 PM

So any estimate on Nougat for Galaxy S7 ?

Xxddxx
by Member Xxddxx
‎2017-01-16 07:19 AM

 hi testers! why the galaxy a5 2016 information does not appear? and above we have been resolved camera 2 api problems and the fingerprint reader does not work properly while it is charging? 

Xxddxx
by Member Xxddxx
‎2017-01-17 09:40 PM

Hey! Please answer me!

danz207
by Contributor danz207
‎2017-01-17 08:40 AM

Don't be a jerk @Xxddxx, Optus probably don't know / care about that specific issue, your best bet is to contact Samsung (which won't be of help).

Xxddxx
by Member Xxddxx
‎2017-01-17 08:56 AM

@danz207@and who are you?! A member of optus? You be a jerk

Shauna
by Moderator Shauna
‎2017-01-17 02:29 PM

@Xxddxx & @danz207 - Hey guys, just wanted to let you both know that we don't condone bullying on any of our Social Media profiles. Keep in mind everyone is entitled to their own opinions and feelings. 

@Xxddxx - Have you spoken to our faults department in regards to your issues previously? 

Bombora
by Occasional Visitor Bombora
‎2017-01-18 02:35 AM

Can someone please provide an update regarding the Galaxy S7/S7 Edge Nougat testing?

 

As you are no doubt aware, the official build has been released to unlocked handsets globally and I would be surprised if Samsung have not submitted the bits to Optus for testing.

 

Considering these are likely the best selling handsets for Australia's second largest carrier I would hope that the question would not have to be asked more than three times in order to evoke a response from a rep.

Serena
by RetiredModerator Serena
‎2017-01-18 03:32 AM

Hey @Bombora, thanks for the feedback. Once we have more solid details, it will be posted on this thread. Stay tuned Smiley Happy

Lando
by Occasional Contributor Lando
‎2017-01-18 09:54 AM

Why are we wai-ting! Could be upda-ting! 

 

Please Optus, don't make me regret signing up. 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-18 09:57 AM

@Bombora thanks for asking the question again. 

 

I did some Googling. Apparently Telstra hasn't got theirs either. With Vodafone, it says "Issues found during testing, awaiting new software from Samsung." 

 

I'm also sick and tired of all the waiting as well as continuously having to check this forum for the not-so-specific updates. BTW, did you just mention "Australia's second largest carrier"? 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-18 10:04 AM

Yes @Lando, I've even cleared off junk and backed up my phone to make way for the big (1.3 GB) update. Now, fingers crossed that we'll be getting 7.1.1 and not 7.0.

 

 

Nam_L
by RetiredModerator Nam_L
‎2017-01-18 03:59 PM

Sorry for the long wait with this Lando, as Serena mention as soon as we get any information. We'll update the blog.

 

Thanks

smatizio
by Occasional Visitor smatizio
‎2017-01-19 02:40 PM

So was the 6.0.1 update for the S7 Edge supposed to fix the random phone resets? Because that's the software version I have and my phone has reset at least once a day for the last week...

Nam_L
by RetiredModerator Nam_L
‎2017-01-19 05:32 PM

Hey Smatizio, 

 

If your Samsung keeps resetting, I'd recommend you coming into one of our stores so we could assess the phone. So long as there's not psychical or water damage to the phone it'll definitely be covered under warranty. 

 

Thanks, 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-19 05:45 PM

@Nam_L I've been experiencing the same issue too with my phone restarting randomly, but I'll just wait for the Nougat and Jan patch to see if it fixes the issue. 

Pete
by RetiredModerator Pete
‎2017-01-19 06:16 PM

Keep on posted on how you go slfepnipl. 

savage01
by Contributor savage01
‎2017-01-20 10:59 PM

@slfepnipl for the galaxy S7 it will be Android 7.0 as that was whats was released in the UK a couple of days ago. Yes official nougat has been released for the SM-G930F.

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-20 11:19 PM

@savage01 yes, I read about that too. But those were only for unlocked SM-G930F/S7 and SM-G935F/S7Edge devices. I've got the latter device. Carrier associated ones should be rolled out hopefully by the next couple of weeks. US is following suit too. Now we just need more updates from our Australian carriers.

savage01
by Contributor savage01
‎2017-01-22 10:37 AM

@Koraylan if you check the blog properly you will see updates but nothing regarding nougat for the S7.

13/1/17

TheFuzz
by New Contributor TheFuzz
‎2017-01-23 12:33 PM

Hi Optus,

 

Unbranded Australian versions of the Huawei P9 are getting the Android 7.0 upgrade and have been since Thursday. Is there an update regarding the Optus branded P9's? One would think you must have more infomation regarding this. If it is good enough for customers with the same phone in Australia sureley Optus should be able to release the update?

 

At this point it is easier for me to flash my phone with the unbranded firmware than to wait for your modified version.

 

Fuzz.

Guy
by RetiredModerator Guy
‎2017-01-23 12:53 PM

Hi @TheFuzz.  We don't have any specific news to share on the firmware update for the P9 at the moment.  Unlocked devices have the updates pushed to them direct from the manufacturer, whereas extensive testing has to occur before we release an update.  More on this here.  Bear in mind than manually altering the software may invalidate your warranty. We appreciate your patience, and we'd rather ensure that software is fully compliant with our network and services before releasing it.

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-23 01:16 PM

I read today that Samsung and Sony have halted the rollout of Nougat to S7, S7 Edge and Xperia devices respectively due to "some users experiencing inconsistencies related to audio playback via third-party apps and SD card encrypted data read performance". 

 

I hope Optus is cutrrently conducting extensive testing to ensure that the rollout will be a smooth one.  Also, are we getting the Jan security patch alongside the new upgrade?  

Guy
by RetiredModerator Guy
‎2017-01-23 01:35 PM

Security patches are usually rolled in with any major software releases. Best to keep an eye on the site as we update it. 

wozrmx
by Frequent Visitor wozrmx
‎2017-01-26 12:35 PM

whats going on with android N for the galaxy S7 edge ? surely you have the software by now !!

gautham
by Visitor gautham
‎2017-01-27 10:00 PM

My S7 Edge has been rebooting every 5 minutes ! I have taken it to samsung and they keep repeating the same thing, "NO FAULT FOUND". Am fed up with the issues. Trying to terminate the contract ! Well done Optus ! Thanks for screwing up the update testing process and creating issues for your loyal customer base !

Marie
by Moderator Marie
‎2017-01-27 10:49 PM

Hey wozrmx, we still haven't got an update as to when this will be released.

 

Completely get that it's frustrating and we'll certainly let you all know once we have an update on this here.

 

Yikes! That's disappointing to hear gautham Smiley Sad

 

Did they say it could be resolved with a software update?

 

We can send it away to be assessed for you however if it happens intermittently it's possible it will be hard to recreate during testing.

 

 

slfepnipl
by Occasional Contributor slfepnipl
‎2017-01-27 11:51 PM

@Marie can you please confirm that Optus hasn't received any Nougat from Samsung for testing purposes? 

 

On the Vodafone community, it says "Issues found during testing, awaiting new software from Samsung." 

 

I'm sorry to say this but are you sure you're the second largest carrier in the country? Perhaps you're actually falling behind your competitors in receiving updates? 

 

What we need now is a transparent upgrade timeline and not some wishy washy lip service! Frustrating is just an understatement here! 

Rockdad83
by Occasional Contributor Rockdad83
‎2017-01-28 11:49 AM
@slfepmipl probably get the update before we get an answer
Rockdad83
by Occasional Contributor Rockdad83
‎2017-01-28 11:51 AM
@slfepnipl probably get the update before we get an answer *edited
Seabas101
by Frequent Visitor Seabas101
‎2017-01-30 06:32 PM

Any news on the P9 Nougart update?

Marie
by Moderator Marie
‎2017-02-01 04:58 AM

Nothing yet Seabas101, we're still in testing. We'll certainly post an update when we have one.

Xxddxx
by Member Xxddxx
‎2017-02-01 05:15 AM

In Galaxy A 2016 series Fix video YouTube in 1080p 60fps ,true pro camera, Alwais on Display..

Marie
by Moderator Marie
‎2017-02-01 06:17 AM

Thanks for the feedback Xxddxx, have you spoken with Samsung about this? 

Xxddxx
by Member Xxddxx
‎2017-02-01 09:09 AM

No..