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2017-09-01 01:46 PM
Since August 2017 I haven't receive invoice via e-mail.
Can you find out what happen?
I can see my bill through to my account but I want you send to me invoice via e-mail.
2017-09-01 02:24 PM
Hi @Aiko, have you tried setting up electronic billing via your Optus.com.au/myaccount? What sort of service did you have with us? If you click on the "view details" tab right underneath where your balance is displayed, you'll be presented with a number of billing setting options. You should see the set up email billing tab. Let us know if you run into any issues.
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Please mark it as a Accepted Solution and be generous with that Kudos button