For 24/7 support message our team of experts via the My Optus app.
Hi
Last time I contact one of your staff members to unsubscribe this number +1 (978) 905-6 and refund the money to me. But tou guys done nothing.
Today, I still get a message from them that automatically subscribe with asking any confirmation to me.
This is really really dissappointing.
I tried to contact to them to get a refund but they wont answer.
please solve this issue or I will cancel this plan and never use the Optus from now on.
Hi @Daniellee I've picked up your PM and responded to you further there.