I am a new Optus person that know nothin about Optus, recently I looked on the back of a pan flit and it said you can use your bank account as a billing place (direct debit) I have looked on a couple of pages and they say go to billing and payments but it donâ€™t work, it only comes up with credit card/debit card, and others but no direct debit, which I want to do this cause I cant get a credit card or debit until I am 14 (I am 13) but could some on really help me.
I understand that Optus consider a direct debit to be against a credit card or debit card.
You can pay your bill by Bpay or cash at the post office, with a fee. The other option is to get somebody who has a bank card to pay it for you and you transfer the money to them.
Sounds like a pain but that's the rules at Optus.
You can definitely set up direct debit from a bank account (pic from my personal My Account attached)
I navigated to this page by going to Dashboard > Your Bills > Direct Debit
What service do you have with Optus? If you're unable to set it up online, you can fill this manual form or give us a ring on 133937.