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New Contributor Nak80
New Contributor

how do i get in contact with an optus rep

Hi there,

I am trying to get in contact with someone as i am trying to update my CC details as wont let me online.. Can someone help?

 

thanks

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2 Replies
Honoured Contributor
Honoured Contributor

Re: how do i get in contact with an optus rep

Try LIVECHAT. Its 24/7. Main Optus website or via your phone app.

 

Peter Gillespie

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Moderator Zac_D
Moderator

Re: how do i get in contact with an optus rep

Hi @Nak80, thanks for reaching out.

Can you please send us a PM  with a screen shot of the error you're seeing online when trying to update your details?

 

So that we can also access your account, in your PM, can you also confirm:

 

Full name:

DOB:

Account number:

Are you the account holder?


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