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friends and family offer -25% discount

AB1

Hi All,

I have acquired thsi new mobile service when one of my optus friend pass out the friends and family offer to get the 25% discount.

My first bill is not showing any discount applied and on calling the customer  are reagrding the same , i got to know that first bill is exempted from tis discount .. really?Any idea if its true?

 

And where is the NPI recorded as Customer care on not answering my qieries  just disconnected the call.

 

Thanks !!

Re: friends and family offer -25% discount

Gen_R

Hey AB1 - sorry to hear of the situation. The discount should appear by the second bill. 

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