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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor billy481
New Contributor

direct debit not working

acc number : *hidden*

set up the new direct debit bank account over your web

funds has not been paid out yet.

plz confirm if optus will take the money out from my account

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Online Community Manager
Online Community Manager

Re: direct debit not working

Hi there,

This is a public forum so I've hidden your account information.
If you set up direct debit with a bill issued and owing at the time, you'll need to pay that amount manually.
Future bills will advise that direct debit is in place.
If you would still like confirmation, please contact our Live Chat team.


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