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2017-04-12 09:20 AM
Received my new bill today. Im confused
Entertainment bundel is $86.36
My iPhone is on the $85 my plan plus which off memory is $104 per month but for some reason im being charged $158.
My total bill due is $247.32
Not understanding where the $158 comes into play, or i have miss read something just not sure.
my understanding is each month entertainment bundel + mobile should be $191.27
17 Mar to 09 Apr Optus Sport $10.55
17 Mar to 09 Apr My Plan Plus UNL mins $31.66
17 Mar to 09 Apr My Plan Plus 8GB $28.16
10 Apr to 09 May Optus Sport $13.63
10 Apr to 09 May Apple iPhn7PL 128JB (23 remain) $53.64
Less Handset Credit $32.73CR
For more information about what's included in your plan please visit optus.com.au/myaccount
Less Optus Sport Discount $24.18CR
TOTAL FOR THIS MOBILE NUMBER (excluding GST) $158.00
2017-04-12 09:29 AM
Morning Sebastiaan76, thanks for reaching out to us here
I'd be more than happy to assist with any billing enquiries you'd might have, just so I could access your account. Could you please PM us with your mobile number, full name and DOB?
Once received, I'll clarify the invoice in detail cheers.