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New Contributor
New Contributor

canceled sim plan, but still charge fee

Hi, My name is yuchen pang. My optus sim plan pre-pay every 9th, I canceled at 29/11, but 9/12 still charge plan fee. It is should be no more fee to charge.

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RetiredModerator
RetiredModerator

Re: canceled sim plan, but still charge fee

Hey yuchenpang, it'd be best to speak with the PrePaid Billing team when you can 🙂

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