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New Contributor
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billing

how can my bill be 360 odd for 1 month

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Online Community Manager
Online Community Manager

Re: billing

Hi hsvking,

We don't have visibility of customer bills here on this public forum.

When you look at the bill, what are the charges for?


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Re: billing

havnt seen bill but for one month charges are 360 odd and other months are 49 wat spose to be

 

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Online Community Manager
Online Community Manager

Re: billing

At the moment we can only advise to look at the bill first when you receive it and go from there.

We recommend chatting with us via the My Optus App by clicking this link on your mobile device. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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