Hi @Licia,
This is a community forum where by members are encouraged to contribute ideas or offer an account of their own personal experience with Optus related products or services. You’re best to direct your enquiry through to our live chat team → www.optus.com.au/livechat/pbb. If you've registered your service for Optus.com.au/myaccount you'll be able to change your bill delivery method to electronic by following the steps listed here.
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If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button
