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Konstantina
New Contributor
New Contributor

Why is my Optus bill higher this month?

Hi, I want to mention that I'm paying my mobile contract and the internet contract together and at the start my phone was 98$ and the internet 100$ and now I'm paying 224$ can you explain me why does this happen?

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SamSam
Respected Contributor
Respected Contributor

Re: Billing

What does your bill say? 

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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Ray_YC
Online Community Manager
Online Community Manager

Re: Billing

Hi Konstantina,


As SamSam points out, we don't have visibility of your bill here.


Your bill should display itemised charges which explains why it's higher than you were expecting. Have you checked past the first page?

If you still need assistance, please contact Optus directly 🙂 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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