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New Contributor sidneycyster
New Contributor

Why do I have a $77 bill when I'm on a $61 Optus plan

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Online Community Manager
Online Community Manager

Re: I have a contract @$61.00 a month ,we do not use the phone but is charged $71 to $77.00 per month. w

Hi sidneycyster,

Your bill should provide a clear reason why it is higher than you expect.

If there are account charges, fees such as a late payment fee or others, they would be itemised.

If you still need assistance working it out, we don't have access to or visibility of customer accounts here on our forum.

Please contact Optus directly. And feel free to come back and let us know what it was.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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