cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

Why am I getting charged so much

I have only just paid my first bill which was due before the end of my first month, and now I have a second bill for that month! This makes no sense to me and on top of that I am on the 25% off plan and they haven't taken it off. I was on the online chat before my plan was in full swing and confirmed I did have the discount so I don't know why it isn't working 

0 Kudos
Reply
1 Reply
Moderator
Moderator

Re: Why am I getting charged so much

Hey @Shel123, can you please send us a PM here → http://yesopt.us/pmcasey with your mobile number, full name and DOB so we can look into this for you?

0 Kudos
Reply
Top Contributors