cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

What heppen if I haven't pay my bill over 3 moths

 
0 Kudos
Reply
4 Replies
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: What heppen if I haven't pay my bill over 3 moths

Your services will probably be disconnected and the legal process of recovering money will most likely start. Even if you are not in a position to make a contribution to your bill I would still contact accounts and let them know of your situation. It might also pay to have a read of the link below.

 

http://www.optus.com.au/shop/support/answer/financial-hardship-assistance-policy?requestType=NormalR...

 

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: What heppen if I haven't pay my bill over 3 moths

In my situation, now my SIM card was cancelled what do I have to do? 

0 Kudos
Reply
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: What heppen if I haven't pay my bill over 3 moths

Speak with billing and accounts my friend. You can do that via the live chat link below if you wish. You may need to wait a while as it appears the Optus website has gone down.

 

http://www.optus.com.au/shop/notices/service-chat

 

 

 

 

0 Kudos
Reply
Highlighted
RetiredModerator
RetiredModerator

Re: What heppen if I haven't pay my bill over 3 moths

Hey @Patipan! It's definitely best to discuss the outstanding amount with our billing team. If you haven't yet done this please send through a PM with your full name, account info and DOB so we can take a look. 

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

0 Kudos
Reply
Top Contributors