I'm currently moving house and am wanting to leave the home phone and internet at the old house. How do I go about changing the home phone and internet to my grandfathers name and have them direct debit from his account? I've also got a mobile service, but I want to keep that in my name and billed from my account.
Now, you'll need to fill out your section of the form.
Once you've given the reference number, the prospective account holder (your grandfather, will need to click, Complete A Saved Request.