Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Latishamay
New Contributor

Unknown charges

Hey so I have just noticed a charge on my account for something called smartmag I've never heard of thus before and after some googling I've found out it's some phone scam, I'm so confused as to how I've been charge money by them as I've never heard of them until now and now I'm suppose to pay money for it on my bill for this month I'm worried they are going to try keep scamming money off me and I dont know how I can stop them and if I can get the payment stopped for this bill so they don't take my money 

0 Kudos
1 Reply
Moderator Shauna

Re: Unknown charges

Hey @Latishamay - thanks for reaching out. Happy to take a look into this for you. Can you please PM us with your mobile number, full name and DOB so we can take a look? 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos