Im in the position to upgrade my phone as my contract of 2 years has run its course and I was looking at plans a few days ago and they had the option to be rewarded a student discount. Today, I have checked out the new deals available and ordered a new iPhone XS. Although I managed to get the whole way through the order process without the option of the student discount. I have ordered the phone but only to realise I missed my opportunity to attain this discount. I was wondering if that particular deal does not offer a discount or perhaps I missed the prompt completely. If so I would greatly appreciate the chance to use such discount for my upcoming phone plan. Any help would be awesome!
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All the student stuff goes via https://offer.optus.com.au/student-hub
You simply needed to obtain a promo code, then add it to the order. Check out the link above on how to do this, you may need to cancel your order and submit a new one with the student discount.
Hi @Toddnos, we can always go in and apply the discount post-sale.
Once you've received the handset and you're up and running - try our Live Chat team.
You'll need to provide them with the Student Promo code via the URL @Jeneral__Pain's linked.
Personal → Mobile → General & Billing
If you run into any issues, you can always reach us here.
Just a heads up, we've recently launched two new student discounts.