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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Kookla
New Contributor
New Contributor

Unauthorised MIA sphere charges

How do I get an amount credited that was changed to my account without my authority?

by MIS Sphere Live???

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Davelew
Crowd Champion
Crowd Champion

Re: Unauthorised MIA sphere charges

Hi

Search MIA Sphere on this forum and you will find all the answers.

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Dan_C
Retired Employee
Retired Employee

Re: Unauthorised MIA sphere charges

Hey @Kookla

 

You might find the following threads handy:

 

https://yescrowd.optus.com.au/t5/Blog/Changes-to-our-Premium-Services-offering/ba-p/351928

 

https://yescrowd.optus.com.au/t5/Online-Mobile-Self-Service/Premium-SMS-PSMS-and-How-To-Set-A-Spend-...

 

I've also left some handy advice here - https://yescrowd.optus.com.au/t5/Mobile/MIA-Sphere-Live/td-p/305854/page/2. 

 

If there's anything else you need a hand with, please let us know. 

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