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New Contributor Doom
New Contributor

Two bills within 1 day, double payment require

I bought an Optus Sim with a $41.25 plan on 3rd February. On 25th March I received my first bill which was for the same amount due on 8th April. I was a happy man, but then on the 26th of March I received another bill which stated twice the amount and it was due on 9th April. Can someone help me understanding what is going on?

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Esteemed Contributor
Esteemed Contributor

Re: Two bills within 1 day, double payment require

It's a bad look but the double bill is probably correct. Optus often ask for first and last month's payment up front. K just contact live chat and ask them to explain the bill. They're good at that.

 

Peter Gillespie

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