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Spiroe82
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Still receiving bills after 2 months of cancelling service

Still receiving bills after 2 months of cancelling my service.
Due to a mis info from Optus staff I signed up to a wrong service.
The operator last month on the phone sent an email saying your balance is now $0. And apologised for what happened. This month I received another one with overdue amount!
Very frustrating.
Please someone help me stop this. It’s very stressful.
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