The same thing just happened to me! Such a scam & I'm pretty angry about it. I called & unsubscribed immediately so won't be happy if the charges go through. Could someone from Optus please help me also to dispute the payment. Thankyou.
Are you the account holder: Y/N
I found this thread via a google search because the same issue has occurred to myself and I have been charged $15.
I have emailed the service demanding a refund however I don't expect to hear back given they're based in Italy, according to their website.
I never accepted their service and I believe the transaction is fraudulent. Please advise if you can assist.
Hey @Jaybee1112 - I can certainly help with this one!
Can you please confirm your mobile number, full name and DOB via a private message? I'll block this and request a refund.
Hey @Jodiveronica, just responded to your other thread 🙂
Hi Optus - can you help? I’ve just been the victim of this scam too, having been unwittingly subscribed to this service without any prior notification (must have erroneously clicked a button). Please can you help to block or reverse any charges to my account? ...
Hi @McG_HA, not what we like to hear!
We can definitely help out. I'd recommend firstly following the steps on our page here under 'how to check usage and manage spend' to prevent any further charges coming through.
If you'd like us to raise a dispute about the charges with the content provider we can 🙂 Please PM me with your phone number, full name and DOB.