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New Contributor Allew_79
New Contributor

Signed for $70 bundle plan

Hi, I've signed for a $70 bundle plan & why have I been charged with $80+ bill in the last several months?
Pls advise.
Kind regards
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Trusted Contributor
Trusted Contributor

Re: Signed for $70 bundle plan

You will need to look at the breakdown on the bill to see where the charges are coming from.

Perhaps its an extra fetch tv pack, or could be an international calling pack etc.

Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
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Online Community Manager
Online Community Manager

Re: Signed for $70 bundle plan

Hi Allew_79,


As Paddylee advises the answer should be on the bill itself.


If you can't locate the reason for the extra charges or have any questions about them, please Message Us here or from your My Optus app under the Help menu as we are unable to view customer accounts here.


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