I was kept being spammed by the message from viobuzzy saying that I am subscribing to its service. I thought it is just a fraud msg and I will lose money if I call/text them back, considering I never subscribe to this kind of service.
However, I was totally shocked!!!!!! when I first time look into my account bill today!
I've been paid for the service I never used for more than 11 months since last year June! $9.99 per week!
So I have two question here:
1. How could this thing keep eating my money without my confirmation? is this legal?
2. How can I get money back?
Do a search on this forum MIAsphere and this will give you the answers. In particular set your premium SMS spend to zero.
Hi @nick356 premium content can be subscribed to in a few different ways, for example via a web page you're browsing on your phone, it should be apparent though. Where it's not we can raise an investigation request with the content provide and request a refund. Please chat with our Customer Service crew for a hand with getting this done