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New Contributor nick356
New Contributor

Scam by Viobuzzy

I was kept being spammed by the message from viobuzzy saying that I am subscribing to its service. I thought it is just a fraud msg and I will lose money if I call/text them back, considering I never subscribe to this kind of service.

 

However, I was totally shocked!!!!!! when I first time look into my account bill today!

I've been paid for the service I never used for more than 11 months since last year June! $9.99 per week!

 

So I have two question here:

1. How could this thing keep eating my money without my confirmation? is this legal? 

2. How can I get money back? 

 

Thanks

 

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Crowd Champion Davelew
Crowd Champion

Re: Scam by Viobuzzy

Hi

Do a search on this forum MIAsphere and this will give you the answers. In particular set your premium SMS spend to zero.

 

Dave


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Moderator Tris
Moderator

Re: Scam by Viobuzzy

Hi @nick356 premium content can be subscribed to in a few different ways, for example via a web page you're browsing on your phone, it should be apparent though. Where it's not we can raise an investigation request with the content provide and request a refund. Please chat with our Customer Service crew for a hand with getting this done


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