cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Jacquicarnes
New Contributor

Scam bill?

I have received a bill, but it looks like a possible scam? I have checked and the BPAY details have changed even though I’ve been paying the same account for over a year? 

0 Kudos
Reply
1 Reply
Trusted Contributor
Trusted Contributor

Re: Scam bill?

Account numbers and bpay details have/will change when Optus migrates you over to the new billing system.

 

https://yescrowd.optus.com.au/t5/Blog/We-re-changing-the-way-Optus-bills-look/ba-p/211881

 

Log into the Optus website and look at the invoice, dont bother with the email one just incase it may be a scam. 


Did someone on Yes Crowd answer your question?
Please remember to acknowledge their awesomeness by throwing a Kudo and/or Accepted Solution their way!