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2017-11-28 03:10 PM
Solved! Solved: Go to Solution.
2017-11-28 03:48 PM
if the website is not below
then do not provide you card numbers
best way to setup direct debit is logging it thru myaccount not providing them thru email
2017-11-28 04:39 PM
Its a scam. Possible indicators:
1. Not personally addressed to you ("Hi There")
2. Direct Link to payment option - NEVER use these even if legit. Make your own way to a payment option.
3. American date notation (11/24/2017)
Scammers are getting better (not sure why its taken so long actually). They are using actual emails from companies and then just tweaking them to fit in a malware / phishing link (If you hover over the link you should see something strang in the address (e.g optuss.com.au.
2017-11-29 07:43 PM
Thanks Peter - yes they are getting better - I can usually work it out quickly by right clicking the email address. However, this one did have me guessing!!
2017-12-27 06:22 PM
I am getting the same scam emails with the same wording below stating I have forgotten to pay my bill.
I first check as the amount is wrong so is the due date.
The email looks very convincing but I am not fooled as I bpay straight away and plus I sometimes pay my bill in advance.
But this is the second time received a scam email.
Optus customer beware of this scam .
2017-12-28 09:01 AM
Thanks for the messages @JaneLiv & @kiwi32. You're absolutely correct, this is a known phishing scam that has been targeting Optus customers for a long time now, we've blocked and removed numerous sites/emails but they'll end up creating something different. Be extra cautious and whenever you're in doubt, give us a shout Wes
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2018-04-27 02:50 PM
Billing code 3061
Bill doesn’t seem to stack up.
2018-04-28 05:43 PM
The billing code appear legit.
To confirm just log onto your MyAccount and ask to download your latest bill there.
Its possible the details will all be correct but some links in a scam email will send you to fake portals.
2018-04-28 10:44 PM
Thanks Richard. Latest real bill is different and scam email goes to Optus Zoo site. Will ignore.