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New Contributor Gentech
New Contributor

Roaming Fee

To Optus

So I was overseas in New Zealand and didn’t even use my mobile data and I still got charged $700 bill and I don’t know what to do about it. Someone please help me get this Fee waived immediately.

 

 

 

 

Sincerely 

Kind Regards 

Gentech

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2 Replies
Esteemed Contributor
Esteemed Contributor

Re: Roaming Fee

Hmm unless you disable roaming or turn your data off these modern mobile phones have a bad habit of using data without any intervention by you. I guess if you appeal to the good folk at billing accounts they may look at a reduction on these roaming fees. As a matter of interest you weren't using one those dual sim phones as per your previous post?

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Esteemed Contributor
Esteemed Contributor

Re: Roaming Fee

Have a look at your phone's internal settings on data usage. Does it report any usage by apps at that time?

 

Peter Gillespie

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