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Purchase date

Johngl

Hi All

 

Placed an order for a product on Sat the 17th, the product comes with a redemption that expires on Sun  the 18th. The order is showing on the system as Mon 19th (Next business day?). Will the receipt reflect the day I actually confirmed the purchase (17th) or the order date on the tracking number (19th). 

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Solution

Re: Purchase date

PhilC

Hi @Johngl

 

The order will usually track from the date you've placed this (when ordering online). That being said, you're welcome to send the full name, number and date of birth along with your order number through to us via a PM so we can take a closer look.


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