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2017-06-27 07:57 PM
I've recently noticed my bill has had two extra charges added totalling $9.08 each by MIA Sphere Live called 'prizesaintsoptus'. This appears to look like a subscription service but I have not subscribed or texted any service of the sort. I rang the helpline number (next to it on the bill) today but nobody picked up. I think I have I been scammed. Is there anybody I could contact to get these charges reversed or taken off my bill?
2017-06-27 12:15 PM - edited 2017-06-27 12:16 PM
Hey solomonsegal - this does sound like a Premium SMS. We will be able to block these type of messages and escalate this to the provider. If you could PM me through your full name, d/o/b and mobile number, I'll then able to help.
2017-08-16 09:26 PM
I have the same problem: 5 times $ 9.08 excluding GST - one every week.
Date Time Number Service Description Supplier Type S/R Helpline Amount
13 Jul 10:34pm prizesaintsoptus MIA Sphere Live P/O 1300724406 9.08
20 Jul 10:35pm prizesaintsoptus MIA Sphere Live P/O 1300724406 9.08
27 Jul 10:35pm prizesaintsoptus MIA Sphere Live P/O 1300724406 9.08
03 Aug 10:35pm prizesaintsoptus MIA Sphere Live P/O 1300724406 9.08
10 Aug 10:34pm prizesaintsoptus MIA Sphere Live P/O 1300724406 9.08
You just cant win?
2017-08-16 01:36 AM
Sorry to seen you've been affected @mariusharmse. Please follow Pete's instructions above to file a claim.
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