Hello Optus Support Team,
Good day! Hope you are doing well.
Regarding my account on Optus, I already transferred and ported my number to Moose mobile since I already ended my 12-month contract. I just received my updated Statement of Account from Optus and my current balance is Cr $25.81. Since I am no longer a subscriber and no longer have a contract, can you help to credit the overpayment to my account? Please let me know if you need any further information.
Thank you in advance. Stay safe.
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