cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Overdue bills but not receiving them via e-mail

I keep getting overdue notices BUT my Optus bills are not coming through via Email

0 Kudos
Reply
3 Replies
Highlighted
New Contributor
New Contributor

Optu Billing

I keep recieving Optus bill overdue reminders BUT I'm NOT receiving my bills. 

0 Kudos
Reply
Highlighted
Frequent Contributor
Frequent Contributor

Re: Optu Billing

You might want to check with Optus on how your bill is being delivered. You can view your bills on your Optus app and also via the My Account. If you have optd to recieve your bill vis email and you have not verified your email, Optus will not send the bill sto your email untill it is verified.

Highlighted
Frequent Contributor
Frequent Contributor

Re: Bills

you need to contact Optus and make sure your email is correct on their system and that your email has been verified before they can send you any bills
0 Kudos
Reply
Top Contributors