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New Contributor Rrradius
New Contributor

Over Charged - International minutes were meant to be free?!

Dear Optus,

 

I have been a happy customer up to this point. I have been billed an additional $67 for an international call. My plan includes 300 international minutes!? The call only took 34minutes. Can someone please explain why I am being billed??

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Crowd Champion Davelew
Crowd Champion

Re: Over Charged - International minutes were meant to be free?!

Hi

What country were you calling? You will need to check your plan as the free calls are only to selected countries.

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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