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2017-10-16 12:53 PM
I've now moved from Optus to another provider. Optus have charged my account with the last balance. I don't have a problem with that.
But I do have a problem in that they did not email a copy of the bill to me before direct debiting, and I can't access the bill online because I've moved to a different provider, even though I can still login to my account.
How do I receive a copy of the bill?
Solved! Solved: Go to Solution.
2017-10-16 01:33 PM
Just hit LIVECHAT now. They'll send through a copy of your bill on request.