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Occasional Contributor
Occasional Contributor

Optus failed to email me a copy of my last bill

I've now moved from Optus to another provider. Optus have charged my account with the last balance. I don't have a problem with that.

 

But I do have a problem in that they did not email a copy of the bill to me before direct debiting, and I can't access the bill online because I've moved to a different provider, even though I can still login to my account.

 

How do I receive a copy of the bill?

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Honoured Contributor
Honoured Contributor

Re: Optus failed to email me a copy of my last bill

Just hit LIVECHAT now. They'll send through a copy of your bill on request.

 

Regards

 

Peter Gillespie

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