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2019-02-21 08:40 PM
I was declined a new service but my credit file is fine I do have an overdue bill would that be the reason I was declined.
2019-02-21 09:04 PM
Unfortunately no one can say why your request was declined. Even OPtus service staff only see the result, never a reason.
A late bill is unlikely to be an issue but it suggests you might have a history of late bills? When you say your credit file is fine what do you mean? What score is it?
Do you have a few years of credit history under your belt or are you just starting out?
You'll need to wait a few months before applying at Optus again. This decline will be added to your credit history.