cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Highlighted
Occasional Contributor qwill
Occasional Contributor

My Invoices Email

Hi, having the same problem as several others on this forum have had. I have communicated many many many times to optus via live chat and phone to have it fixed and still not receiving email bills for one of our accounts since having it changed to the NBN a few years ago.  Would like this referred to IT too, please.  Why haven't I been referred to IT before now if this is the hopeful fix?

Tags (3)
0 Kudos
Reply
1 Reply
Trusted Contributor
Trusted Contributor

Re: My Invoices Email

Your best bet if you aren't getting bills and they keep causing you issues, would be to fill out the following form so the complaints team can get IT on the case..

 

www.optus.com.au/complaints

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
0 Kudos
Reply
Top Contributors