Mobile internet dongle


How come I’m getting emails saying I’ve used up up my allowance  for the month when my Dongle has been turned off for a week??  Seems odd , anyone else been dudded 🙄🙄🙄👍

Re: Mobile internet dongle


It does seem odd and I would check into it further. Not sure on your plan but Optus have a pretty stuff usage penalty fees on most of them.


Contact Optus and find out when your data was consumed and by what programs.


Peter Gillespie

Re: Mobile internet dongle


Hey @Marty55 - usage alerts can be delayed up to 48 hours however a week is quite a long time.


Can you please send through a private message confirming your account number, full name and DOB? We'll take a look into this. 

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