Just talked with live chat. Told me they will give me refund for this month in next month bill but I have to contact Mia sphere live for the last month service charge.
Mia sphere live No. is answered faster than normal Optus service No. but the lady told me they have technical issues and can answer me any question! Will call me back later.
What a shame thieve and disgusting!
Well I actually spent an hour on live chat this morning to be told that I have to ring a number which going by other responses on this topic will more than like go no where or we wait for them to contact my son who is a minor
Hrmm, okay. PM me your details. I should be able to dispute this on your behalf.
27 Sep 08:55am Top 10 Service MIA Sphere Live 04 Oct 09:57am Top 10 Service MIA Sphere Live 11 Oct 09:56am Top 10 Service MIA Sphere Live 3 Records $27.24 ! I have been charged 3 times for this service and do not know what it is. I think I have been able to cancel it but as far as speaking to anyone from optus or top 10 MIA..no This is disgusting if so many people are being scammed and Optus is still charging us on their bill. WTF!! Like others when I got the text message I thought it was a scam and deleted it straight away. My question is what service have we recieved? If Optus is aware of the scam how can they keep charging us? I am disgusted with Optus.
Hey @firmbee, sorry if you feel that way These are Premium Content charges come through from the third party to apply on your
service providers bill in your case Optus. As such it is not Optus charging you directly. We have heard that these days they are getting customers subscribed through a link in Facebook. You may have accidentally clicked on a link that you might not be aware of? Check out this article for more info. That`s ok as I can apply barring to Premium content (1900 numbers) on your service so that you cannot subscribe and will not be charged from now on. Also I can escalate the charges with the third party (Mia Sphere) to contact you in 5 working days for a full refund. Can you please PM us → here your phone no / account no, full name and DOB to proceed. Kartik
Just got my bill including a $9.08 charge for MIA Sphere Live and also a $0.23 chrage for Wizzigames PSMS, I remember getting a message from MIA Sphere Live which I replied STOP to immediately so it would opt out, I haven't received anything from the other company, they were both on the 12th October, one minute apart from each other. Not happy.